AV installation & smart home services Nevada: Epic AV Automation
Smart home installation by Epic Smart Homes for Truckee
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Epic Smart Homes - California

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
17 years
Home automation installation by Epic Smart Homes for Lake Tahoe
Audio video system integrators Epic Smart Homes services Placer
AV installer Epic Smart Homes services Placer
Mission statement: 

Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind.

 

Vision statement: 

Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind.

Company description: 

Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind. Heading to our 17th year in business we have successfully completed numerous complicated, and high profile projects. Our focus is on our client experience and customer service throughout the entire process (before, during, after). We believe in transparency, honesty, and integrity above all else, the business will follow if you adhere to those principles. ELAN Elite Dealer, ELAN Dealer Counsel, COI Instructor, Best Use of Technology (CATT 2015), Mark of Excellence (TechHome 2016), CATT Member, CATT Executive Board Member, HBA Member, AIA Member (Application Pending)

Number of office locations: 
4
Number of full-time employees in the entire company
26
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$90,000
$25,000 min
$3,000,000 max
$100,000 typical
$15,000 min
$100,000 max
$45,000 typical
Home Size & Value Information
3,000sqft min
52,000sqft max
7,500sqft typical
$2,000,000 min
$200,000,000 max
$6,500,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Lighting Fixtures
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Alarm Systems
Home Wellness / Healthy Home Design
Energy Management
Audiophile Music Systems
Golf Simulators
Commercial AV & Control Systems
3rd party: 
Lighting Design
Acoustic Treatments
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
CEDIA » Certified Outreach Instructor (COI) on staff
Crestron » Elite
Lutron » Gold Provider
Lutron » Platinum Provider
Elan » Platinum Dealer
Awards: 
Electronic House
Mark of Excellence
2016
CATT Best Use of Technology
2015
CATT Best Use of Technology
2017
Certifications
CEDIA » COI (Certified Outreach Instructor)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Crestron » Certified Crestron Programmer
Control4 » Certified Automation Programmer
ALA (American Lighting Association) » CLC
AMX » Harman Certified Control Associate | Programming (HCCA-P)
CompTIA (Computer Technologies and Networking) » IT Fundamentals
CompTIA (Computer Technologies and Networking) » A+
CompTIA (Computer Technologies and Networking) » Network+
Associations
AIA Allied Affiliate
Azione
CEDIA
Cinergy PDG
NAHB
NARI
Other
ALA, CATT, HBA
License & Insurance Information
Low-voltage license: 
Yes
License #: 
910953
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Other licenses held: 
Contractor's License
1042924
August, 2022
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes