Epic Smart Homes (Truckee, CA)

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
19 years
Epic Smart Homes (Truckee, CA) is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Epic Smart Homes services Placer
Audio video system integrators Epic Smart Homes services Placer
Home automation installation by Epic Smart Homes for Lake Tahoe

Mission statement: 
Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind.
Vision statement: 

Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind.

Company description: 
Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind. Heading to our 15th year in business we have successfully completed numerous complicated, and high profile projects. Our focus is on our client experience and customer service throughout the entire process (before, during, after). We believe in transparency, honesty, and integrity above all else, the business will follow if you adhere to those principles. ELAN Elite Dealer, ELAN Dealer Counsel, COI Instructor, Best Use of Technology (CATT 2015), Mark of Excellence (TechHome 2016), CATT Member, CATT Executive Board Member, HBA Member, AIA Member (Application Pending)
Number of office locations: 
4
Number of full-time employees in the entire company : 
26
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$90,000
$25,000 min
$3,000,000 max
$100,000 typical
$15,000 min
$100,000 max
$45,000 typical
Home Size & Value Information
3,000sqft min
52,000sqft max
7,500sqft typical
$2,000,000 min
$200,000,000 max
$6,500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Lighting Fixtures
Golf Simulators
Home Wellness / Healthy Home Design
3rd party: 
Lighting Design
Acoustic Treatments
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite
Lutron » Gold Provider
Lutron » Platinum Provider
CEDIA » Certified Outreach Instructor (COI) on staff
Elan » Platinum Dealer
Awards: 
Electronic House
2016
2015
2017
Certifications
ALA (American Lighting Association) » CLC
AMX » Harman Certified Control Associate | Programming (HCCA-P)
CEDIA » COI (Certified Outreach Instructor)
CompTIA (Computer Technologies and Networking) » IT Fundamentals
CompTIA (Computer Technologies and Networking) » A+
CompTIA (Computer Technologies and Networking) » Network+
Control4 » Certified Automation Programmer
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
License & Insurance Information
Low-voltage license: 
Yes
License #: 
910953
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Other licenses held: 
Nevada LV License
0076675A
June 2022
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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