AV installation & smart home services Kelowna: Kelowna Custom AV
Smart home installation by Kelowna Custom AV for Kelowna

Kelowna Custom AV

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
14 years
Home automation installation by Kelowna Custom AV for Kelowna
Audio video system integrators Kelowna Custom AV services Kelowna
AV installer Kelowna Custom AV services Kelowna
Mission statement: 

Our staff are dedicated to providing our clients the most innovative and best performing home and business systems today. Our Customer service and attention to detail has allowed us to earn the approval and referrals of some of the most notable clients in Canada. Find out more about What We Offer our clients and learn about how Our Edge keeps us on top.

Vision statement: 

Specializing in all phases of low voltage design and installation, our solutions include home theater, high performance private cinemas, media rooms, reference quality audio/video systems, conference rooms, business audio video solutions, home automation systems, lighting control, and more... We have cultivated a reputation as the premier value added AV designer/reseller for local architects, designers, builders, business owners and home owners in the greater Okanagan area. We consider thoughtful product selection and system design to be the cornerstone of system performance, making the difference between acceptable and exceptional. As our client, your project will benefit from years of industry experience with the best electronics on the planet, and a passion for incorporating the latest technologies to your benefit. Our installations range from simple TV installations to complete dedicated home theaters. We can handle your project whether it's large or small.

Company description: 

Kelowna Custom Theaters offers distinguished design and technical services to custom builders, new construction and existing home owners. We design, build and install systems which exceed today's expectations. Whether it is a simple or complex home theater or Automation and Audio/Video distribution to every room in your home. We offer much more then just home theaters. If it has to do with Audio, Video or any technology that makes your home come alive then we are the ones to get your job done. Do you want to watch your home well you are away or let someone in the gate when you are not around ? Home Automation is the system that will change the way you live.

Number of office locations: 
1
Number of full-time employees in the entire company
4
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
No
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$200,000
$15,000 min
$300,000 max
$90,000 typical
$15,000 min
$100,000 max
$30,000 typical
Home Size & Value Information
2,000sqft min
26,000sqft max
6,000sqft typical
$750,000 min
$35,000,000 max
$3,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
General Contactor endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Control System Programming
Audiophile Music Systems
Acoustic Treatments
Commercial AV & Control Systems
3rd party: 
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite Pro
Certifications
Crestron » Certified Crestron Programmer
Crestron » DM Certified Engineer
Control4 » Certified Automation Programmer
Associations
CHBC (Canadian Home Builders' Association)
CHBC
License & Insurance Information
Low-voltage license: 
Yes
License #: 
LEL0093597
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Yes
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No