AV Science, Inc

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
27 years
Audio video system integrator AV Science services Monroe
Home automation installation by AV Science for Rochester

Mission statement: 

AV Science, Inc. is a certified Women Business Enterprise that specializes in Audio/Video equipment sales, integration and installation for both residential and commercial applications. Incorporated in Rochester, NY in 1996 our mission is to provide quality products, professional installations and exceptional customer service, before and after the sale.

Vision statement: 

We have a large retail presence across the country but our current focus is building our custom integrator, residential luxury cinema and commercial projects portfolio here in NYS.

Company description: 

Since 1996, AV Science has lived and breathed all things home theater. We are a custom audio/video retailer & integrator serving both residential and commercial clients. Our team of experts is not only dedicated to helping clients create the perfect home theater, but they are also true home theater enthusiasts. Our greatest joy comes from unveiling a client’s new system and showing them how it works. We walk with our clients throughout the process, providing guidance and peace of mind along the way. Our dedicated customer service doesn’t end after the sale, our client relationships continue with unwavering service and support. Whether working with a family or a business owner, we embrace the challenge of providing the right solution for our clients’ unique situations. We pride ourselves by suggesting the products that best meet the needs of the client – not necessarily the most costly or extensive equipment.

Number of office locations: 
1
Number of full-time employees in the entire company : 
11
Customer Service / Aftercare
Dedicated aftercare service staff : 
No
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
No
Offers remote system monitoring & support : 
No
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$22,000
$8,000 min
$125,000 max
$50,000 typical
$2,000 min
$20,000 max
$10,000 typical
Home Size & Value Information
1,200sqft min
10,000sqft max
2,500sqft typical
$250,000 min
$2,000,000 max
$500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
No
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Lighting Control Systems
Motorized Shading
Control System Programming
Audiophile Music Systems
Commercial AV & Control Systems
Acoustic Treatments
3rd party: 
Home Monitoring
Security Cameras
Engineering / As-Built Drawings
Alarm Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
No
Offers enterprise-grade networks? : 
Yes
Certifications
AVIXA/InfoComm Certification » CTS
AVIXA/InfoComm Certification » CTS-D
AVIXA/InfoComm Certification » CTS-I
Control4 » Certified Automation Programmer
Control4 » Pakedge Certified Network Engineer
Crestron » Certified Crestron Programmer
Associations
Azione
CEDIA
Other
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics and installation workmanship warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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