HTA Certification Tier HTA Certified - Foundation more HTA Certified Foundation companies typically specialize in the following: Residences 5,000 square feet and under Residences with simple technology needs Homeowners who expect quality customer service Projects that take days or weeks to complete, not months Projects with technology budgets generally of $50,000 or less Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Foundation Company Statistics Years in business: 27 years Mission statement: Custom Theater and Audio strives to provide top-tier, best-in-class audio/video, security, and automation installations, service, and support for the Grand Strand while cultivating a friendly work environment that retains employees for many years. Vision statement: Custom Theater and Audio will continue adapting to changing technologies in the marketplace, staying on top of all trends, and making sure our installations are the best they can be not only today, but into the foreseeable future. Company description: Custom Theater and Audio has been proudly serving the audio/video needs of the Myrtle Beach area since 1995. We have a full showroom where we can discuss your unique goals and desires as well as demonstrate the latest in automation, whole-house music, and home theater surround sound. Whatever your passion, we have systems to fit both your goals and budget. For music lovers, we can distribute audio throughout your home, allowing you to easily enjoy your favorite tunes from any room or location. For movie lovers, our home theater and media room systems go from simple soundbar solutions to those rivaling any commercial cinema. And for those looking to make their homes smarter, we have a variety of automation solutions that let you control your home from anywhere in your home...or the world! We are trained audio/video experts, emphasizing sound and picture and can design the perfect solution that fits your needs. Number of office locations: 1 Number of full-time employees in the entire company : 4 more Number of full-time employees at this location : 4 All new employees background checked?: Yes Office type : Commercial Building Primary business : Residential low voltage Percentage of overall business in residential projects : 90% Corporate office based: Murrells Inlet, SC Focused cities / areas: Georgetown, SC Myrtle Beach, SC Pawleys Island, SC Reserve Club, SC Seasons at Prince Creek, SC Murrells Inlet, SC Debordieu Colony Prince George Grande Dunes Dunes Club Willbrooke Plantation Warchesaw Plantation Brands Carried : Control » Control4 Control » URC Electronics » Marantz Electronics » Sony Electronics » Kaleidescape Electronics » Sonos Electronics » Denon Flush Mount Speakers » Sonance Lighting » Lutron Lighting » Control4 Motorization » Auton Motorization » Draper Motorized Shading » Lutron Networking » Pakedge Networking » Luxul Networking » Araknis Projection Screens » Screen Innovations Projection Screens » Screen Research Projector brands » Sony Projector brands » Epson Projector brands » JVC Seating » Fortress Security Cameras » ClearView Security Cameras » IC Realtime Security Cameras » Luma/Wirepath Theater Audio Systems » Triad TV Brands » Seura TV Brands » Sony TV Brands » SunBrite TV Brands » Samsung TV Brands » LG Video Walls » None Customer Service / Aftercare Dedicated aftercare service staff : No Same day emergency service : Yes 24-hour emergency onsite service : No 24-hour phone support : No Offers remote system monitoring & support : No more Typical number of days to address non-emergency service issues onsite: 3-4 days Response times guaranteed: No Service contracts offered: No Project Size Information Whole Home Technology systems: Project size and Number completed : This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category. Typical whole home system project size: $25,000 Price range of dedicated Home Theaters done by Custom Theater and Audio : $7,500 min $100,000 max $20,000 typical Price range of Media Rooms done by Custom Theater and Audio : $5,000 min $100,000 max $7,500 typical Home Size & Value Information Home sizes of projects done by Custom Theater and Audio : 1,000sqft min 25,000sqft max 3,500sqft typical Home values of projects done by Custom Theater and Audio : $150,000 min $5,000,000 max $750,000 typical Endorsements Manufacturer endorsed? : Yes Industry Professional endorsed? : Yes Architect endorsed? : Yes General Contactor endorsed? : Yes Interior Designer endorsed? : No Services Offered In-house: Home Theater Systems Audio Video Systems Smart home / Home Automation IT Networks Security Cameras Lighting Control Systems Motorized Shading Control System Programming Audiophile Music Systems Alarm Systems Acoustic Treatments 3rd party: Home Monitoring Facilities: Showroom Warehouse Rack building/testing area Offers design, engineering & as-built documentation? : No Offers enterprise-grade networks? : Yes more 3rd party acoustic consulting & theater construction documentation : No Recognition Sony » Diamond Dealer Certifications Control4 » Certified Automation Programmer Control4 » Certified Tech II Programmer HAA / THX (Home Acoustics Alliance) » HAA Level I ISF (Imaging Science Foundation) » ISF Level I Lutron » Sivoia QS Authorized Provider Lutron » RadioRA2 Preferred System Provider THX » THX Home Theater Level 1 THX » THX video calibration Level 1 THX » THX Home Theater Level 2 THX » THX video calibration Level 2 Associations ProSource License & Insurance Information Low-voltage license: Not Required Worker’s compensation insurance: Yes Liability Insurance: Yes Liability insurance: $1,000,000 Bonded: Not Required Other licenses held: Burglar Alarm BAC.13341 July 2020 Fire Alarm FAC.13351 July 2020 Warranty Electronics warranty: manufacturer Installation warranty: As long as current owner in home 3rd party extended warranty polices offered on electronic components or systems: Yes
HTA Certified Foundation companies typically specialize in the following: Residences 5,000 square feet and under Residences with simple technology needs Homeowners who expect quality customer service Projects that take days or weeks to complete, not months Projects with technology budgets generally of $50,000 or less Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Foundation
