DSI

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
28 years
DSI is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Home automation installation by DSI for Pacific Palisades
Audio video system integrators DSI services Los Angeles
AV installer DSI services Los Angeles

Mission statement: 

Deliver exceptional experiences daily

Company description: 

DSi has the honor of being the most awarded firm in North America. Founded in 1994, the 26 person DSI team has a reputation for turning away more projects than they accept. Founder Eric Thies says, " We intentionally limit the amount of projects we take on every year so we can give our clients all of the attention they need. We focus on working with great clients building great projects with world-class design teams." The firm does no advertising and relies only on word-of-mouth and their stellar industry reputation. DSI has been known to have an approach that is human-centric not tech-centric. "Our clients want the benefits of technology but don't care much about the actual tech. We deal with incredibly busy families that just want things to work. We design systems to deliver simplicity and quality. Clients resonate with that approach." Clients say this about the DSI team, "Craftsmanship is amazing" "Nice people, I like having them in my home" "Clever problem solvers!"

Number of office locations: 
1
Number of full-time employees in the entire company : 
26
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
No
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$450,000
$50,000 min
$2,500,000 max
$425,000 typical
$20,000 min
$350,000 max
$85,000 typical
Home Size & Value Information
4,000sqft min
85,000sqft max
18,000sqft typical
$4,000,000 min
$165,000,000 max
$25,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
3rd party: 
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite
Lutron » Gold Provider
Sony » Diamond Dealer
Savant » Silver Dealer
Awards: 
CEDIA
2016
CEDIA
2016
CEDIA
2018
Electronic House
2018
Electronic House
2013
Houzz
2018
Houzz
2017
Houzz
2014
Houzz
2014
Houzz
2013
CTA
2013
CTA
2013
CTA
2013
CTA
2010
CEDIA
2013
CEDIA
2012
CEDIA
2012
CTA
2013
Associations
Azione
CEDIA
The Guild
License & Insurance Information
Low-voltage license: 
Yes
License #: 
1015384
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems: 
No
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