ETC

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
36 years
ETC is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer ETC Palm Beach services Palm Beach
Audio video system integrator ETC Palm Beach services Palm Beach
Home automation installation by ETC Palm Beach for Palm Beach

Mission statement: 

To WOW and AMAZE our clients.

Vision statement: 

We Automate and Integrate Technology.

Company description: 

ETC brings innovation, reliability, experience, and unique solutions to your Technology needs. With over 35 years of experience, 3,500 satisfied clients, and over 10,000 individual systems installed, we are unique in our scope of knowledge and understanding of your needs. Since we've worked with just about every Interior Designer, Architect, Builder, and Electrician in the market, we understand what it takes to deliver your project on time and under budget. Once installed, the largest dedicated service team in the area is there to monitor and service your systems 24 hours a day, 7 days a week, every single day of the year. We take your custom home technology seriously and we have the resources to take care of your every desire.

Number of office locations: 
1
Number of full-time employees in the entire company : 
53
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$125,000
$50,000 min
$1,000,000 max
$125,000 typical
$15,000 min
$250,000 max
$50,000 typical
Home Size & Value Information
3,000sqft min
50,000sqft max
20,000sqft typical
$1,000,000 min
$100,000,000 max
$15,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
Golf Simulators
Home Wellness / Healthy Home Design
3rd party: 
Marine AV & Control Systems
Aircraft AV & Control Systems
ISF Calibration
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite Pro
Control4 » Platinum Dealer
Lutron » Diamond Provider
Sony » Diamond Dealer
Lutron » Black Diamond
Certifications
AMX » Harman Certified Control Associate | Design (HCCA-D)
AVIXA/InfoComm Certification » CTS
CEDIA » ESC (Electronics Systems Certified)
CEDIA » COI (Certified Outreach Instructor)
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Crestron » Certified Crestron Programmer – Platinum
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Master Technology Architect (MTA)
ESA (Electronics Security Association) » Certified Alarm Technician (CAT) – Level II
HAA / THX (Home Acoustics Alliance) » HAA Level I
ISF (Imaging Science Foundation) » ISF Level I
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Associations
AIA Allied Affiliate
ASID Industry Partner
CEDIA
CTA TechHome member
ProSource
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Yes
License #: 
EF0000855
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
90 days
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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