frayednot

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
12 years
AV installer frayednot services Union County
Audio Video System integrator frayednot services Union County
Home automation installation by frayednot New Vernon

Mission statement: 

At frayednot, we are accustomed to meeting each and every client request. We pride ourselves on the knowledge and experience we have obtained through our years of service in the industry. frayednot specializes in audio/video installation & integration, enterprise grade networks, dedicated home theaters, surveillance solutions and multi-room audio distribution systems. We've been in the industry for 2 decades. There is the right way to have things done, and then there is every other way. We aim to do things correctly every time - clean and well thought out. No loose ends ever left to tie up. Never frayed, never left stranded!

Vision statement: 

Swift customer response is one of the ingredients behind the success of frayednot. Our customers are loyal and continue to refer us because of our attention to the smallest details. frayednot will never bite off more than it can chew, which is what keeps us close to the customer. All of our projects are well planned and scheduled to meet customer expectations. We will never abandon the customer just as our slogan reads. "never left stranded!"

Company description: 

frayednot strives to provide the customer with a sophisticated yet simple to use solution. The foundation of any integrated home system nowadays is the wireless infrastructure. frayednot has an extensive background in the networking field and that is what separates us from the average AV company. Our wireless systems are bulletproof which results in a fluid experience for the homeowner at their fingertips. Constantinos has been in the Audio/Video industry for over 15 years. Prior to his commitment to this industry, Constantinos was in the Information Technology field working in pharmaceutical companies within the infrastructure and engineering groups building network systems. After acquiring his engineering and networking certifications, his leadership and direction gravitated toward a much more intimate and custom field to where frayednot was born. His focus and drive to continually provide custom, clean, simplified and reliable integrated home systems is where his passion lies.

Number of office locations: 
1
Number of full-time employees in the entire company : 
3
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
No
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$80,000
$25,000 min
$125,000 max
$65,000 typical
$7,500 min
$40,000 max
$15,000 typical
Home Size & Value Information
3,000sqft min
15,000sqft max
5,000sqft typical
$1,000,000 min
$7,500,000 max
$2,500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Lighting Control Systems
Control System Programming
Energy Management
Audiophile Music Systems
Lighting Design
ISF Calibration
Acoustic Treatments
3rd party: 
Telephone Systems
Other
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Awards: 
2019 CEPro - Best Outdoor Project Bronze
2020 CEPro - Best Retrofit Home of the Year Gold
2022 CEPro - Best Retrofit Home of the Year Silver
2023 CEPro - Best Retrofit Home of the Year Gold
2024 CEPro - Best Retrofit Home of the Year Gold
Certifications
CEDIA » ESC-T (Electronics Systems Certified Technician)
CompTIA (Computer Technologies and Networking) » A+
CompTIA (Computer Technologies and Networking) » Network+
Josh.ai » Certified Pro Technical Training
Associations
CEDIA
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$3,000,000
Bonded: 
Not Required
Other licenses held: 
Home Improvement Contractor
13VH07917200
March 2022
Telecom License
2343
March 2022
Electrical Contractor/Telecom Contractor
34TC00234300
March 2022
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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