Grand Home Automation

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
26 years
Grand Home Automation is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Grand Home Automation services Ottawa
Audio video system integrator Grand Home Automation services Ottawa
Home automation installation by Grand Home Automation for Hudsonville

Mission statement: 

We will meet each client’s requirements for quality system design and implementation through innovation and diligence. We will strive to maintain a corporate environment that ensures the success of our employees and caters to our clients’ needs and desires.

Vision statement: 

Applying our guiding principles of Integrity, Excellence and Service, each of us on the Grand Home Automation team is invested in providing our clients with a tailored system solution they will rave about for years to come. We will continue to invest in our people, processes, and products all for the express purpose of delivering excellent results for our clients.

Company description: 

In keeping with our tag line, “The Fine Art of Living”, the team at Grand Home Automation has been creating some of the area's finest luxury living spaces over the last 25 years. Using the latest technology, we design comprehensive and engaging systems for your home and family to enjoy. Whether you’re looking for whole house lighting, the perfect cinema experience, or fully securing & monitoring your home, let Grand Home Automation be your industry partner in home automation! We bring excellence, knowledge and experience to your smart home needs. Published in numerous trade magazines, and recognized by our industry partners as among the best, our goal is always to deliver 'The Fine Art of Living' regardless of the type or size of a project.

Number of office locations: 
1
Number of full-time employees in the entire company : 
8
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$120,000
$50,000 min
$350,000 max
$100,000 typical
$10,000 min
$50,000 max
$15,000 typical
Home Size & Value Information
3,500sqft min
25,000sqft max
6,000sqft typical
$350,000 min
$6,000,000 max
$2,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
No
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Commercial AV & Control Systems
Alarm Systems
Marine AV & Control Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
3rd party: 
Telephone Systems
Golf Simulators
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite
Control4 » Gold Dealer
Lutron » Platinum Provider
Samsung » Platinum Dealer
Awards: 
CE Pro Top 100
2017
Certifications
ALA (American Lighting Association) » CLC
ALA (American Lighting Association) » LS
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Certified Crestron Programmer
Josh.ai » Certified Pro Technical Training
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Associations
Azione
CEDIA
NAHB
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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