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Grand Home Automation

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
29 years
Grand Home Automation is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Grand Home Automation services Ottawa County
Audio Video System integrator Grand Home Automation services Ottawa County
Home automation installation by Grand Home Automation Hudsonville

Mission statement: 
We build lifetime relationships by integrating technology with lifestyle, creating thoughtfully designed environments that enhance luxury, comfort, security, and the way people live and work.
Vision statement: 
Retain 100% of the clients we serve today while retaining 100% of the people who make it possible.
Company description: 
Grand Home Automation is a luxury technology integration company serving affluent clients, families, and organizations throughout the Midwest and beyond. We thoughtfully integrate technology with lifestyle across custom homes, estates, and high-end commercial spaces—bringing together comfort, security, lighting, audio/video, networking, and other technologies into cohesive, beautifully designed environments. Our approach is rooted in The Fine Art of Living and our commitment to Building Lifetime Relationships. We partner closely with homeowners, builders, architects, designers, and organizations to understand how people live and work, then create technology solutions that are intuitive, purposeful, and seamlessly integrated into the spaces they inhabit.
Number of office locations: 
1
Number of full-time employees in the entire company : 
21
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$120,000
$50,000 min
$350,000 max
$100,000 typical
$10,000 min
$50,000 max
$15,000 typical
Home Size & Value Information
3,500sqft min
25,000sqft max
6,000sqft typical
$350,000 min
$6,000,000 max
$2,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Marine AV & Control Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Other
Golf Simulators
3rd party: 
Telephone Systems
Aircraft AV & Control Systems
Golf Simulators
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite
Control4 » Gold Dealer
Lutron » Platinum Provider
Samsung » Platinum Dealer
Certifications
ALA (American Lighting Association) » CLC
ALA (American Lighting Association) » LS
AVIXA/InfoComm Certification » CTS
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Certified Crestron Programmer
Josh.ai » Certified Pro Technical Training
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Associations
Azione
CEDIA
NAHB
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Electrical
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No