mero CONCEPTS

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
9 years
mero CONCEPTS is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Audio video system integrator mero CONCEPTS services Williamson
AV installer mero CONCEPTS services Williamson
Home automation installation by mero CONCEPTS for Cedar Park

Company description: 

We start with the client first, then tailor our services around their needs, their wants and their budgets. Every detail is considered, from concept through installation and maintenance. No client, residential or commercial, ever has to wonder if they have the proper solution, if they paid too much or how to use their systems. We don’t leave until it meets expectations and we’ll provide support today and years after the completion of the project.

Number of office locations: 
1
Number of full-time employees in the entire company
4
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$65,000
$20,000 min
$150,000 max
$50,000 typical
$10,000 min
$75,000 max
$25,000 typical
Home Size & Value Information
1,200sqft min
9,000sqft max
4,000sqft typical
$500,000 min
$10,000,000 max
$2,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
No
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Alarm Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
Home Wellness / Healthy Home Design
3rd party: 
Telephone Systems
Facilities: 
Showroom
Office space
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Control4 » Gold Dealer
Certifications
CompTIA (Computer Technologies and Networking) » IT Fundamentals
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Josh.ai » Certified Pro Technical Training
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Associations
CEDIA
ProSource
Other
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$3,000,000
Bonded: 
Not Required
Other licenses held: 
Security License
B19803
April 2021
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
As long as current owner in home
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No