Pacific Audio & Communications

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
32 years
Pacific Audio & Communications is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Home automation installation by Pacific Audio Communications for Wailea
Audio video system integrator Pacific Audio Communications services Kauai
AV installer Pacific Audio Communications services Kauai

Mission statement: 

To create a better everyday life for all of our clients.

Vision statement: 

Inspire our members of the organization to do great things and achieve a higher level of standards.

Company description: 

When it comes to your home and your life, you don’t settle for anything but the very best. You want everything to be complete, easy and worry-free. That’s what a true home automation solution should be, and that’s what you get with a Pacific Audio & Communications (PAC) engineered home. With PAC you can easily control everything in your home, room-by-room, using our ultra-cool touch screens and remotes, or anytime, anywhere from your favorite smart device. We are a Veteran Owned Business. Pat Mulligan VP/CTO served 8 yrs as a Sat. Communications Specialists with the US ARMY Special Forces Robin Sage group Ft. Bragg and is currently an active member with the US Air force Auxiliary (CAP) as a Capt. with Maui 057 Squadron. He also graduated from DeVry Institute of Technology with a BS in electronics engineering before joining the PAC team and his brother Phil.

Number of office locations: 
4
Number of full-time employees in the entire company
27
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$135,000
$75,000 min
$350,000 max
$100,000 typical
$10,000 min
$100,000 max
$25,000 typical
Home Size & Value Information
1,500sqft min
25,000sqft max
4,000sqft typical
$1,500,000 min
$60,000,000 max
$5,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Acoustic Treatments
3rd party: 
Telephone Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite Pro
Lutron » Platinum Provider
CEDIA » Certified Outreach Instructor (COI) on staff
Control4 » Diamond Dealer
Awards: 
CEDIA
2008
CEDIA
2019
CEDIA
2019
Certifications
AVIXA/InfoComm Certification » CTS
CEDIA » ESC (Electronics Systems Certified)
CEDIA » COI (Certified Outreach Instructor)
Control4 » Certified Tech II Programmer
Control4 » Pakedge Certified Network Engineer
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Associations
CEDIA
ProSource
License & Insurance Information
Low-voltage license: 
Yes
License #: 
CT-24211
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No