Plan B Customs, Inc.

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
19 years
AV installer Plan B Customs, Inc. services Los Angeles County
Audio Video System integrator Plan B Customs, Inc. services Los Angeles County
Home automation installation by Plan B Customs, Inc. Burbank

Mission statement: 

At Plan B Customs, Our mission is to give you piece of mind, and simplify your life by merging technology around your lifestyle.

Company description: 

At Plan B Customs, we are dedicated to providing you comfort, convenience, and reliability all at your fingertips. From researching the latest technologies to keeping up-to-date with product training and certifications, our goal is to provide our valued customers, with the best products and services.

Number of office locations: 
1
Number of full-time employees in the entire company
3
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
No
24-hour emergency onsite service
No
24-hour phone support
No
Offers remote system monitoring & support
No
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$80,000
$18,000 min
$150,000 max
$50,000 typical
$12,000 min
$65,000 max
$30,000 typical
Home Size & Value Information
2,000sqft min
20,000sqft max
10,000sqft typical
$800,000 min
$20,000,000 max
$5,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Control System Programming
Audiophile Music Systems
Commercial AV & Control Systems
Acoustic Treatments
Golf Simulators
3rd party: 
ISF Calibration
Facilities: 
Office space
Offers design, engineering & as-built documentation?
No
Offers enterprise-grade networks?
Yes
Recognition
Lutron » Silver Provider
Certifications
Control4 » Certified Automation Programmer
Lutron » RadioRA2 Preferred System Provider
Associations
CEDIA
License & Insurance Information
Low-voltage license: 
Yes
License #: 
1084194
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
3 years
3rd party extended warranty polices offered on electronic components or systems: 
No