PLAY - Custom Home Technology

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
16 years
PLAY - Custom Home Technology is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Home automation installation by PLAY Custom Home Technology for Beaufort
Audio video system integrator PLAY Custom Home Technology services Beaufort

Mission statement: 

To exceed every customer's expectation, every time.

Vision statement: 

To be the best home technology service provider in the South Carolina / Georgia low country.

Company description: 

Play Home Technology is a company that provides home technology experiences with a specific focus on service. Voted "Best of Bluffton" for the last 5 years in a row, the company provides Smart Home Technology solutions including energy management, automated shades and lighting, Wi-Fi solutions, Surveillance, High resolution audio and 4K and 8K high definition video and energy automation and power management. We install and service what we sell and provide 24/7 support to enhance our client's technology experience. We have online design tool that allows our clients to design a system that meets their specific needs - the system of their "dreams". We are also very experienced at helping our clients upgrade their existing systems both as a remodeling effort and/or a technology upgrade and integration to a home automation platform.

Number of office locations: 
1
Number of full-time employees in the entire company
8
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$95,000
$25,000 min
$250,000 max
$75,000 typical
$8,000 min
$25,000 max
$15,000 typical
Home Size & Value Information
3,000sqft min
12,000sqft max
5,000sqft typical
$500,000 min
$4,500,000 max
$1,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
Security Cameras
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
3rd party: 
Access Control
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Lutron » Gold Provider
Elan » Premier
Certifications
CEDIA » COI (Certified Outreach Instructor)
Control4 » Certified Automation Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
PMI (Project Management Institute) » PMP (Project Management Professional)
Associations
Azione
CEDIA
Cinergy PDG
NAHB
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
Yes