Ratio Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
21 years
Ratio Inc. is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.

Mission statement: 

Our mission is to connect people with commercial audio video and home automation systems to simplify and enhance their lives at home and work in Park City, Salt Lake City, and the surrounding areas. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance and delivering easy-to-use options for all electronics systems within their residential or commercial space. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers

Company description: 

We've been in business since 2002 catering to upscale residential and commercial installations. We keep our installations clean and believe that the simplest solution is the best solution.

Number of office locations: 
2
Number of full-time employees in the entire company : 
11
Customer Service / Aftercare
Dedicated aftercare service staff : 
No
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$75,000
$17,000 min
$500,000 max
$25,000 typical
$7,000 min
$100,000 max
$10,000 typical
Home Size & Value Information
3,000sqft min
25,000sqft max
7,000sqft typical
$1,500,000 min
$15,000,000 max
$4,500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
Home Wellness / Healthy Home Design
Living in Place / Aging in Place Technology
3rd party: 
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Control4 » Platinum Dealer
Lutron » Platinum Provider
Samsung » Platinum Dealer
Awards: 
2012
Certifications
CompTIA (Computer Technologies and Networking) » A+
Control4 » Certified Automation Programmer
Control4 » Certified Centralized Lighting
Control4 » Pakedge Certified Network Engineer
ISF (Imaging Science Foundation) » ISF Level I
ISF (Imaging Science Foundation) » ISF Level II
Josh.ai » Certified Pro Technical Training
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
THX » THX video calibration Level 1
THX » THX video calibration Level 2
Associations
CEDIA
HTSA
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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