HTA Certification Tier HTA Certified - Luxury more HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Luxury Company Statistics Years in business: 12 years SoundVision is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here. Mission statement: SoundVision is committed to providing our customers with a resource to consult, design, install, and implement any and all of our products while maintaining a high level of profitability. We provide value and do not aspire to compete on price. Furthermore, we are committed to providing our customers with the highest level of communication on how to best utilize these products within their particular environment. We will be prompt, courteous, competent, and honest in all of our interactions with our customers as well as our suppliers, while providing a positive place to work and earning a living that is based on Godly principles, fairness, and decency. SoundVision aspires to simplify life through technology. Vision statement: It is critical to have a clear understanding of what our philosophies should be to fulfill our long-term goals. In so doing, we create a company and a client experience that is unequaled. Also known as a credo, the following list should govern the way we conduct ourselves in ALL our business and personal dealings within the framework of the company. 1. Honor God 2. Live out Matthew 712: “So in everything, do to others what you would have them do to you.” 3. Maximize the relationships of the employees we work with to improve their lives in a tangible way. 4. Serving our customers in a way that far exceeds our competition. This includes treating each customer as a friend or relative. Go the extra mile, under-promise, and overdeliver. ALWAYS work to provide communication to such a level that makes the customers feel that they know exactly what is going on with their project and where we stand on the project. 5. Treat our vendors with ultimate respect by returning phone calls, delivering information, and paying them on time. 6. Continually strive in our commitment to excellence in all our interactions. SoundVision is committed to providing our customers with a complete contact with which to consult, design, install, and implement any and all of our products while maintaining a fair level of profitability. Further, we are committed to providing our customers with the highest level of communication on how to best utilize these products within their particular environment. We will be prompt, courteous, competent, and honest in all of our interactions with our customers as well as our suppliers while providing a positive place to work and earn a living that is based on Godly principles, fairness, and decency. SoundVision aspires to simplify life through technology. Learn it, know it, live it! Company description: SoundVision is a full-service smart home technology integrator that focuses not on just the end result but the aftercare and maintenance of clients' systems. Our team includes two project managers, a dedicated three-person service department (separate from our installation team), and a dedicated installation department. In 2020, SoundVision was selected as one of 9 companies across the nation as a rising star by CE Pro magazine, and in 2021, SoundVision made the top 100 list of AV companies across the nation in a survey by CE Pro Magazine. SoundVision's owner and managing partner, Mark DiPietro, sits on the education board for Pro Source. SoundVision continues its focus on continuing to refine our craft with ongoing learning and training opportunities for our staff. We frequently collaborate with builders, interior designers as well as discerning homeowners. Number of office locations: 2 Number of full-time employees in the entire company : 21 more Number of full-time employees at this location : 17 CEDIA member : Yes All new employees background checked?: Yes Office type : Commercial Building Primary business : Residential low voltage Percentage of overall business in residential projects : 90% Corporate office based: Mooresville, North Carolina Focused cities / areas: Greater Lake Norman area; Cornelius, Davidson, Mooresville Brands Carried : Control » Control4 Control » RTI Control » URC Control » Savant Electronics » Marantz Electronics » Sony Electronics » Sonos Electronics » Anthem Flush Mount Speakers » James Loudspeakers Flush Mount Speakers » B&W Flush Mount Speakers » Origin Acoustics Flush Mount Speakers » Triad Lighting » Lutron Lighting » Colorbeam Lighting » Control4 Motorization » Nexus21 Motorization » Auton Motorized Shading » Lutron Motorized Shading » Screen Innovations Networking » Access Networks Networking » Araknis Projection Screens » Screen Innovations Projector brands » Sony Seating » CinemaTech Seating » Fortress Security Cameras » Luma/Wirepath Theater Audio Systems » Triad TV Brands » Seura TV Brands » Sony TV Brands » SunBrite TV Brands » Samsung Video Walls » None Customer Service / Aftercare Dedicated aftercare service staff : Yes Same day emergency service : Yes 24-hour emergency onsite service : No 24-hour phone support : No Offers remote system monitoring & support : Yes Service policies in writing: Yes more Typical number of days to address non-emergency service issues onsite: 1-2 days Response times guaranteed: Yes Service contracts offered: Yes Dedicated service phone number: 704.696.2792 (option 2) Dedicated support address: support@svavnc.com Project Size Information Whole Home Technology systems: Project size and Number completed : This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category. Typical whole home system project size: $25,000 Price range of dedicated Home Theaters done by SoundVision : $40,000 min $250,000 max $100,000 typical Price range of Media Rooms done by SoundVision : $10,000 min $25,000 max $15,000 typical Home Size & Value Information Home sizes of projects done by SoundVision : 5,000sqft min 20,000sqft max 8,000sqft typical Home values of projects done by SoundVision : $800,000 min $10,000,000 max $3,000,000 typical Endorsements Manufacturer endorsed? : Yes Industry Professional endorsed? : Yes Architect endorsed? : Yes General Contactor endorsed? : Yes Interior Designer endorsed? : Yes Services Offered In-house: Home Theater Systems Audio Video Systems Smart home / Home Automation Home Monitoring Security Cameras Access Control Lighting Control Systems Motorized Shading Engineering / As-Built Drawings Control System Programming Audiophile Music Systems Alarm Systems Lighting Design Lighting Fixtures Acoustic Treatments 3rd party: Facilities: Showroom Office space Warehouse Rack building/testing area Offers design, engineering & as-built documentation? : No Offers enterprise-grade networks? : Yes more 3rd party acoustic consulting & theater construction documentation : Yes Recognition Control4 » Platinum Dealer Control4 » Gold Dealer Control4 » Certified Showroom Sony » Diamond Dealer Awards: CE Pro Top 100 2020 Associations CEDIA ProSource License & Insurance Information Low-voltage license: Yes License #: 25138 Worker’s compensation insurance: Yes Liability Insurance: Yes Liability insurance: $1,000,000 Bonded: Not Required Other licenses held: Special Fire Alarm & Low Voltage License 25138 March 2022 Warranty Electronics and installation workmanship warranty: 6 months 3rd party extended warranty polices offered on electronic components or systems: No
HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Luxury
