Synergy Integrated Systems

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
11 years
Synergy Integrated Systems is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV Installer Synergy Integrated Systems Wake
AV Installer Synergy Integrated Systems Wake
AV Installer Synergy Integrated Systems Wake

Mission statement: 

Since 2011, Synergy has been designing custom audio video solutions for residents of the Triangle with a focus on outstanding customer support.

Vision statement: 

To integrate and simplify technology while providing exceptional customer service.

Company description: 

As a small locally-owned business, Synergy Integrated Systems delivers personalized service that you won’t find with any other custom integrator in the Triangle. You will always have the peace of mind knowing the cost of your project up front. We only provide fixed price estimates and do not charge open-ended hourly rates as we are well aware that sometimes technology is challenging and can take additional time to troubleshoot. All of the programming work we do is custom so it is tailored to your specific needs. Everything is done in-house by our own programmers and we don't sub out any of our work. To promote healthy competition, we happily provide the non-compiled code of the system programming we write to each of our customers. So, whether you decide to go with us or another home automation company in the future, you can feel confident that you have options for repairs or enhancements you may require down the road.

Number of office locations: 
1
Number of full-time employees in the entire company : 
6
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$40,000
$10,000 min
$150,000 max
$15,000 typical
$5,000 min
$5,000 max
$10,000 typical
Home Size & Value Information
1,500sqft min
12,000sqft max
4,500sqft typical
$250,000 min
$3,000,000 max
$600,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Acoustic Treatments
3rd party: 
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite
Sony » Diamond Dealer
Elan » Elite
Certifications
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
ESA (Electronics Security Association) » Certified Alarm Technician (CAT) – Level I
Associations
Azione
CEDIA
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Burglar Alarm Business
25330CSA with BPN 008865P2
January 2023
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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