The Integrated Home

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
15 years
The Integrated Home is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer The Integrated Home services Charlotte
Audio video system integrator The Integrated Home services Charlotte
Home automation installation by The Integrated Home for NC Coastal areas

Mission statement: 

Our mission and promise to our clients is to enhance their lifestyle through providing exceptional technology solutions based on their individual needs and budget, while maintaining effective business practices and high quality implementations that are driven by our desire to provide value in everything we do.

Company description: 

The Integrated Home serves our clients by providing design, consulting, sales and implementation services of technology solutions based in Charlotte, NC. We are dedicated to consistently providing world class support, high-quality installation services, and furnishing an enjoyable, life-enhancing solution at a desired price/value relationship to our clients. We are able to complete projects of all scopes and budgets, using our abilities to integrate all aspects of your home or business.

Number of office locations: 
1
Number of full-time employees in the entire company : 
16
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$150,000
$20,000 min
$250,000 max
$125,000 typical
$5,000 min
$100,000 max
$65,000 typical
Home Size & Value Information
4,500sqft min
30,000sqft max
10,000sqft typical
$750,000 min
$10,000,000 max
$3,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Audiophile Music Systems
Alarm Systems
Golf Simulators
3rd party: 
Telephone Systems
Access Control
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
» Control4
Control4 » Diamond Dealer
Control4 » Pinnacle Dealer
Control4 » Circle of Excellence
Awards: 
Electronic House
2011
Certifications
ESA (Electronics Security Association)
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Control4 » Pakedge Certified Network Engineer
Crestron » Certified Crestron Programmer
ESA (Electronics Security Association) » Certified Alarm Technician (CAT) – Level I
Josh.ai » Certified Pro Technical Training
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Associations
Azione
CEDIA
Cinergy PDG
License & Insurance Information
Low-voltage license: 
Yes
License #: 
SP.FA/LV.28771
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Burglar Alarm Business License
2679-CSA
August 2023
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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