Audio Warehouse

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
39 years
Audio Warehouse is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Audio Warehouse services Charleston
Audio video system integrators Audio Warehouse services Charleston
Home automation installation by Audio Warehouse for Charleston

Mission statement: 

We strive to maximize the safety and entertainment today's connected lifestyle has to offer by leveraging our expertise and industry knowledge to provide our clients the best technology solutions for their specific needs.

Vision statement: 

The only thing that is constant is change, be true to yourself, honest with the rest and everything else will fall in to place!

Company description: 

Every family has unique needs for their home. Engaging a technologist early in the planning stage provides a valuable education and ensures the successful implementation of an array of Smart Home Technologies, from Wi-Fi and security, to lighting, music and entertainment. As a nationally recognized technology leader with 35+ years of experience, our team of designers, programmers, engineers and technicians offers knowledge you can trust. We work with architects, builders, and end users from the beginning stages of a project to final installation. Client training is where the fun starts, and our ongoing customer service and support is something we take great pride in. Integration of today’s smart home technologies offers many benefits from entertainment and safety to improved efficiency and enjoyment of your home. Our team looks forward to helping you integrate the technology design for your lifestyle and budget.

Number of office locations: 
1
Number of full-time employees in the entire company
13
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$75,000
$25,000 min
$500,000 max
$125,000 typical
$10,000 min
$125,000 max
$65,000 typical
Home Size & Value Information
1,000sqft min
30,000sqft max
10,000sqft typical
$500,000 min
$30,000,000 max
$10,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Marine AV & Control Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
Other
Golf Simulators
3rd party: 
Telephone Systems
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Lutron » Gold Provider
Savant » Platinum Dealer
Lutron » Platinum Provider
Lutron » Diamond Provider
Sony » Diamond Dealer
Awards: 
CEDIA
2009
National magazine
2011
National magazine
2014
Certifications
ALA (American Lighting Association) » CLC
ESA (Electronics Security Association) » Certified Alarm Technician (CAT) – Level II
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Level 2
Savant » Savant shade certified
Associations
Azione
CEDIA
CTA TechHome member
Cinergy PDG
Other
License & Insurance Information
Low-voltage license: 
Yes
License #: 
LIC-007553-2016
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$4,000,000
Bonded: 
Not Required
Other licenses held: 
Burglar Alarm Company
BAC.5010
July 2020
Electrical Contractors
LIC-1-19-202981
December 2019
Warranty
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No