AV installation & smart home services Los Angeles: DSI
Smart home installation by DSI for Malibu

DSI

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
24 years
Home automation installation by DSI for Pacific Palisades
Audio video system integrators DSI services Los Angeles
AV installer DSI services Los Angeles
Mission statement: 

Deliver exceptional experiences daily

Company description: 

DSi has the honor of being the most awarded firm in North America. Founded in 1994, the 26 person DSI team has a reputation for turning away more projects than they accept. Founder Eric Thies says, " We intentionally limit the amount of projects we take on every year so we can give our clients all of the attention they need. We focus on working with great clients building great projects with world-class design teams." The firm does no advertising and relies only on word-of-mouth and their stellar industry reputation. DSI has been known to have an approach that is human-centric not tech-centric. "Our clients want the benefits of technology but don't care much about the actual tech. We deal with incredibly busy families that just want things to work. We design systems to deliver simplicity and quality. Clients resonate with that approach." Clients say this about the DSI team, "Craftsmanship is amazing" "Nice people, I like having them in my home" "Clever problem solvers!"

Number of office locations: 
1
Number of full-time employees in the entire company
26
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
No
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$450,000
$50,000 min
$2,500,000 max
$425,000 typical
$20,000 min
$350,000 max
$85,000 typical
Home Size & Value Information
4,000sqft min
85,000sqft max
18,000sqft typical
$4,000,000 min
$165,000,000 max
$25,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Lighting Design
Lighting Fixtures
Motorized Shading
Energy Management
Engineering / As-Built Drawings
Control System Programming
ISF Calibration
Audiophile Music Systems
Acoustic Treatments
Golf Simulators
Commercial AV & Control Systems
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite
Savant » Silver Dealer
Lutron » Gold Provider
Sony » Diamond Dealer
Awards: 
CEDIA
Best Home Theater Level III
2016
CEDIA
Best Home Theater Level IV
2016
CEDIA
Best Home Theater Level I
2018
Electronic House
Home of the Year Home - Home Theater
2018
Electronic House
Luxury Home of the Year
2013
Houzz
Best of Houzz - Service
2018
Houzz
Best of Houzz - Design
2017
Houzz
Best of Houzz - Design
2014
Houzz
Best of Houzz - Service
2014
Houzz
Best of Houzz - Design
2013
CTA
Luxury Home of the Year
2013
CTA
Lighting Control Project of the Year
2013
CTA
Specialty Project of the Year
2013
CTA
Integrator of the Year
2010
CEDIA
Best Media Room - Level II
2013
CEDIA
Best Home Theater - Level IV
2012
CEDIA
Best Integrated Home - Level III
2012
CTA
Ultimate Home of the Year
2013
Associations
Azione
CEDIA (Custom Electronic Design & Installation Association)
The Guild
License & Insurance Information
Low-voltage license: 
Yes
License #: 
1015384
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems: 
No