Gilmore's Sound Advice

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
33 years
Gilmore's Sound Advice is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Gilmore's Sound Advice services New York County
Audio Video System integrator Gilmore's Sound Advice services New York County
Home automation installation by Gilmore's Sound Advice New York

Mission statement: 

We want people to understand the “why” of what we do. We believe in an experiential and sensory approach to our systems, and that the quality of audio and video reproduction truly matters. A superior level of installation and execution is directly related to the success of that experience, and the ease of use cannot be overstated. It becomes incumbent to carefully listen to the end user. Service is not just another category of business, but is imbedded in the DNA of our company and is the lifeblood of our success. We believe that true collaboration is the purist expression of inspiration. Most importantly we believe that excellence is not an accident or a singular event but a habit that is in turn, rewarded in all measurable ways.

Vision statement: 

We will continue to build on our nearly 30 year history of successes, but in an even more inclusive way. Utilizing our showroom as a vehicle, we will host CEDIA, ASID, AIA and other trade events, sponsor live music concerts, digital art and multi-media exhibits, thereby exposing new audiences to bespoke systems and new technologies. Our aim is to be at the intersection of art and technology.

Company description: 

Since 1991, Ed Gilmore and Gilmore’s Sound Advice, Inc. have been designing, deploying and servicing hundreds of integrated systems by strictly adhering to a word of mouth recommendation policy. Typical systems comprise of Audio & Video Distribution, Home Theater, Lighting & Shading systems, Enterprise level network/WiFi &Telephony along with HVAC & Security systems integration. In 2016, Gilmore created one of the most unique showroom & event spaces in New York City. Increased space allows GSA to rack build, program & test systems prior to deployment. In addition GSA has the ability to qualify dimming capabilities of new LED lighting fixtures. As a classically trained musician, Gilmore’s involvement in live musical events at concert halls and recording studios further assures the client that with this unique perspective, Gilmore’s Sound Advice, Inc. will always provide a superior sounding system regardless of aesthetic, design, or budgetary concerns.

Number of office locations: 
1
Number of full-time employees in the entire company : 
14
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
No
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$150,000
$65,000 min
$450,000 max
$175,000 typical
$25,000 min
$120,000 max
$50,000 typical
Home Size & Value Information
1,800sqft min
20,000sqft max
5,000sqft typical
$4,000,000 min
$70,000,000 max
$10,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Audiophile Music Systems
Commercial AV & Control Systems
3rd party: 
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Savant » Ambassador
Lutron » Platinum Provider
Certifications
CEDIA » COI (Certified Outreach Instructor)
Lutron » Homeworks Authorized Provider
Associations
CEDIA
HTSA
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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