AV installation & smart home services Los Angeles: Sound Decision
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Sound Decision

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
26 years
Home automation installation by Sound Decision services Beverly Hills
Audio video system integrator Sound Decision services Los Angeles
Mission statement: 

This is a dynamic industry that continually evolves. Knowing how to balance the new with maintaining a strict palette of resources that consistently work well allows us to deliver reliable solutions that are user friendly but also flexible. We want our clients to feel they can reach out to us with any question, but also empower them to make their own changes in lifestyle settings that prevent them from feeling tethered to us. It's a great balance and solves many pain points I have taken in about other previous firms clients have worked with and expressed frustration.

Company description: 

In 1990, I was working for a boutique Audio Video chain store which was my first intro to the industry. When RSL closed , I had a brief stint with various AV companies, and quickly started my own company, Vox Com, bringing in a lead tech from one of these companies. I found what my passion was, and continued building clientele. In 2006 , I changed the name to Sound Decision. In 2010, we moved to the Beverly Blvd location near Crescent Heights from our showroom on Ventura Blvd. As early as 2000 we were also building up our commercial side, with our second hospitality project at the Mandalay Bay Hotel when they were finishing construction. It was a restaurant called the Border Grill. They are still a client. We have been deep in integration. I have personally been programming Crestron for over 20 years. Our knowledge in both Residential, Commercial and Hospitality has greatly helped modify how we create interfaces to allow users we may not even meet to easily operate our systems.

Number of office locations: 
1
Number of full-time employees in the entire company
4
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
No
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$250,000
$25,000 min
$170,000 max
$120,000 typical
$25,000 min
$70,000 max
$40,000 typical
Home Size & Value Information
2,500sqft min
30,000sqft max
7,000sqft typical
$3,500,000 min
$35,000,000 max
$7,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Alarm Systems
ISF Calibration
Acoustic Treatments
Commercial AV & Control Systems
Facilities: 
Showroom
Office space
Rack building/testing area
Offers engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite Pro
Awards: 
A Bronze Theater in AV Interiors
2010
Certifications
Crestron » Certified Crestron Programmer
License & Insurance Information
Low-voltage license: 
Yes
License #: 
C10-707306
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
5 years
3rd party extended warranty polices offered on electronic components or systems: 
No