HTA Certification TierHTA Certified - Luxurymore HTA Certified - Luxury HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about HTA Certified - Luxury Company StatisticsYears in business: 23 yearsMission statement: Symbio Lighting + Control will provide our clients complex 21st century technologies in a simple, easy to use format. Ensure profitable growth through superior customer service, quality, and commitment. Provide employees a challenging and dynamic workplace by developing efficient, repeatable processes and opportunities to grow within the business.Vision statement: To provide the Houston, TX metro area with simple, reliable, first class home technology solutions. Every employee brings important information and experience that contributes to that endeavor. Symbio will constantly strive to deliver world class customer service to each and every client we serve.Company description: We believe that our clients’ happiness is profoundly important. Our goal is to assure that our clients love where they live, providing technology satisfaction from the curb in, where our clients live, work and play. Symbio Lighting + Control is the home technology provider for today’s sophisticated, luxury homeowner. Symbio’s clients enjoy state-of-the-art technology, including private theaters, automation systems, networking, security, surveillance and audio, video, and environmental solutions that integrate elegantly or disappear entirely within the home’s design. Our clients love Symbio due to our focus on ease of use, reliability, on-time delivery, and 24/7 service.Number of office locations: 2Number of full-time employees in the entire company: 11moreNumber of full-time employees at this location: 9CEDIA member: YesAll new employees background checked?: YesOffice type: Commercial buildingPrimary business: Residential low voltagePercentage of overall business in residential projects: 85%Corporate office based: Houston, TXFocused cities / areas: Houston, TXBrands Carried: Control » Josh.aiControl » SavantNetworking » RuckusFlush Mount Speakers » James LoudspeakersFlush Mount Speakers » LeonFlush Mount Speakers » SonanceProjector brands » JVCProjector brands » SonyElectronics » MarantzElectronics » SonosElectronics » SonyTV Brands » SeuraTV Brands » SonyTV Brands » SunBriteProjection Screens » Screen InnovationsProjection Screens » Stewart FilmscreenMotorization » Future AutomationMotorization » IncaVideo Walls » PlanarSeating » CinemaTechLighting » LutronLighting » VantageMotorized Shading » LutronAccess Control » HolovisionSecurity Cameras » AxisSecurity Cameras » HikvisionSecurity Cameras » Luma/Wirepath Customer Service / AftercareDedicated aftercare service staff: YesSame day emergency service: Yes24-hour emergency onsite service : Yes24-hour phone support: YesOffers remote system monitoring & support: YesmoreTypical number of days to address non-emergency service issues onsite: 1-2 daysResponse times guaranteed: YesDedicated service phone number: 713.780.4601Dedicated support address: support@symbioav.com Project Size InformationWhole Home Technology systems: Project size and Number completed:This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category. Typical whole home system project size: $175,000Price range of dedicated Home Theaters done by Symbio Lighting & Control: $50,000 min $500,000 max $125,000 typical Price range of Media Rooms done by Symbio Lighting & Control: $25,000 min $500,000 max $80,000 typical Home Size & Value InformationHome sizes of projects done by Symbio Lighting & Control: 3,000sqft min 30,000sqft max 11,000sqft typical Home values of projects done by Symbio Lighting & Control: $750,000 min $20,000,000 max $4,000,000 typical EndorsementsManufacturer endorsed?: YesIndustry Professional endorsed?: YesArchitect endorsed?: YesGeneral Contactor endorsed?: YesInterior Designer endorsed?: Yes Services OfferedIn-house: Audio Video SystemsHome Theater SystemsSmart home / Home AutomationHome MonitoringIT NetworksSecurity CamerasAccess ControlLighting Control SystemsMotorized ShadingEnergy ManagementEngineering / As-Built DrawingsControl System ProgrammingAlarm SystemsAudiophile Music SystemsCommercial AV & Control Systems3rd party: Telephone SystemsFacilities: ShowroomOffice spaceWarehouseRack building/testing areaOffers design, engineering & as-built documentation?: YesOffers enterprise-grade networks?: Yesmore3rd party acoustic consulting & theater construction documentation: Yes RecognitionSavant » Gold DealerLutron » Silver ProviderLutron » Gold ProviderLutron » Platinum Provider CertificationsLutron » Homeworks Authorized ProviderLutron » Sivoia QS Authorized ProviderLutron » RadioRA2 Preferred System ProviderSavant » Core 1Savant » Level 2Savant » Savant shade certified AssociationsAIA Allied AffiliateAzioneCEDIAICAA (Institute of Classical Architecture & Art) License & Insurance InformationLow-voltage license: Not requiredWorker’s compensation insurance: YesLiability Insurance: YesLiability insurance: $1,000,000Bonded: Not required WarrantyElectronics and installation workmanship warranty: 6 months3rd party extended warranty polices offered on electronic components or systems: Yes
HTA Certified - Luxury HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about HTA Certified - Luxury
