HTA Certification Tier HTA Certified - Luxury more HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Luxury Company Statistics Years in business: 24 years Mission statement: Symbio Lighting + Control will provide our clients complex 21st century technologies in a simple, easy to use format. Ensure profitable growth through superior customer service, quality, and commitment. Provide employees a challenging and dynamic workplace by developing efficient, repeatable processes and opportunities to grow within the business. Vision statement: To provide the Houston, TX metro area with simple, reliable, first class home technology solutions. Every employee brings important information and experience that contributes to that endeavor. Symbio will constantly strive to deliver world class customer service to each and every client we serve. Company description: We believe that our clients’ happiness is profoundly important. Our goal is to assure that our clients love where they live, providing technology satisfaction from the curb in, where our clients live, work and play. Symbio Lighting + Control is the home technology provider for today’s sophisticated, luxury homeowner. Symbio’s clients enjoy state-of-the-art technology, including private theaters, automation systems, networking, security, surveillance and audio, video, and environmental solutions that integrate elegantly or disappear entirely within the home’s design. Our clients love Symbio due to our focus on ease of use, reliability, on-time delivery, and 24/7 service. Number of office locations: 2 Number of full-time employees in the entire company : 11 more Number of full-time employees at this location : 9 CEDIA member : Yes All new employees background checked?: Yes Office type : Commercial Building Primary business : Residential low voltage Percentage of overall business in residential projects : 85% Corporate office based: Houston, TX Focused cities / areas: Houston, TX Brands Carried : Access Control » Holovision Control » Savant Control » Josh.ai Electronics » Marantz Electronics » Sony Electronics » Sonos Flush Mount Speakers » James Loudspeakers Flush Mount Speakers » Sonance Flush Mount Speakers » Leon Lighting » Lutron Lighting » Vantage Motorization » Future Automation Motorization » Inca Motorized Shading » Lutron Networking » Ruckus Projection Screens » Stewart Filmscreen Projection Screens » Screen Innovations Projector brands » Sony Projector brands » JVC Seating » CinemaTech Security Cameras » Axis Security Cameras » Hikvision Security Cameras » Luma/Wirepath TV Brands » Seura TV Brands » Sony TV Brands » SunBrite Video Walls » Planar Customer Service / Aftercare Dedicated aftercare service staff : Yes Same day emergency service : Yes 24-hour emergency onsite service : Yes 24-hour phone support : Yes Offers remote system monitoring & support : Yes more Typical number of days to address non-emergency service issues onsite: 1-2 days Response times guaranteed: Yes Service contracts offered: No Dedicated service phone number: 713.780.4601 Dedicated support address: support@symbioav.com Project Size Information Whole Home Technology systems: Project size and Number completed : This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category. Typical whole home system project size: $175,000 Price range of dedicated Home Theaters done by Symbio Lighting & Control : $50,000 min $500,000 max $125,000 typical Price range of Media Rooms done by Symbio Lighting & Control : $25,000 min $500,000 max $80,000 typical Home Size & Value Information Home sizes of projects done by Symbio Lighting & Control : 3,000sqft min 30,000sqft max 11,000sqft typical Home values of projects done by Symbio Lighting & Control : $750,000 min $20,000,000 max $4,000,000 typical Endorsements Manufacturer endorsed? : Yes Industry Professional endorsed? : Yes Architect endorsed? : Yes General Contactor endorsed? : Yes Interior Designer endorsed? : Yes Services Offered In-house: Home Theater Systems Audio Video Systems Smart home / Home Automation Home Monitoring IT Networks Security Cameras Access Control Lighting Control Systems Motorized Shading Engineering / As-Built Drawings Control System Programming Energy Management Audiophile Music Systems Commercial AV & Control Systems Alarm Systems 3rd party: Telephone Systems Facilities: Showroom Office space Warehouse Rack building/testing area Offers design, engineering & as-built documentation? : Yes Offers enterprise-grade networks? : Yes more 3rd party acoustic consulting & theater construction documentation : Yes Recognition Savant » Gold Dealer Lutron » Gold Provider Lutron » Platinum Provider Lutron » Silver Provider Certifications Lutron » Homeworks Authorized Provider Lutron » Sivoia QS Authorized Provider Lutron » RadioRA2 Preferred System Provider Savant » Core 1 Savant » Level 2 Savant » Savant shade certified Associations AIA Allied Affiliate Azione CEDIA ICAA (Institute of Classical Architecture & Art) License & Insurance Information Low-voltage license: Not Required Worker’s compensation insurance: Yes Liability Insurance: Yes Liability insurance: $1,000,000 Bonded: Not Required Other licenses held: Warranty Electronics and installation workmanship warranty: 6 months 3rd party extended warranty polices offered on electronic components or systems: Yes
HTA Certified Luxury companies typically specialize in the following: Luxury residences between 5,000-10,000 square feet Residences with more advanced technology needs Residences with high-end interior design and architecture Deploy professional-grade smart home / home automation systems High-performance home theater and home audio systems Homeowners who expect a luxury-brand customer service experience Homeowners who believe that technology is an important feature of their home Projects that take weeks or months to complete Typically collaborate with luxury home architects, builder, and interior designers Can document all your home’s technology systems through an engineering plan set Projects with technology budgets generally in the $50,000 - $250,000 range Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs. Read more about certification tiers HTA Certified - Luxury
