Audio Command Systems - New York

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
48 years
Audio Command Systems - New York is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Audio Command Systems' New York and Florida locations are HTA Certified.
AV installer Audio Command Systems - NY services New York County
Audio Video System integrator Audio Command Systems - NY services New York County
Home automation installation by Audio Command Systems - NY Hamptons/Montauk

Mission statement: 

At ACS, we are "Smarter By Design" by making technology easy to use while employing a more intelligent and elegant approach for design, installation and service.

Vision statement: 

To build on our 40 years of experience and continue to be industry leaders with new and emerging technologies for tomorrow's technologically astute clients while maintaining our exacting standards for excellence and customer service.

Company description: 

ACS is among the largest residential and commercial Audio, Home Theater, Lighting Control, Motorized Shades, IT and Home Automation companies in the nation. As an industry founding pioneer with offices in New York, Florida and California, ACS has designed and installed thousands of custom systems for some of the most discerning clients across the world. ACS was founded over forty years ago as both a control system manufacturer and custom system provider. This unique history has given ACS a more complete understanding of how to effectively implement a wide range of systems. ACS is supported by fully developed Engineering, Computer Aided Design (CAD), Programming, Lighting Control, Motorized Shades, Service and IT departments. ACS has attained national recognition and a track record of industry excellence.

Number of office locations: 
4
Number of full-time employees in the entire company : 
110
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$200,000
$15,000 min
$5,000,000 max
$125,000 typical
$10,000 min
$300,000 max
$50,000 typical
Home Size & Value Information
1,000sqft min
100,000sqft max
6,000sqft typical
$1,500,000 min
$100,000,000 max
$10,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Marine AV & Control Systems
3rd party: 
Alarm Systems
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite Platinum
Lutron » Diamond Provider
Certifications
AVIXA/InfoComm Certification » CTS
CEDIA » ESC-D (Electronics Systems Certified Designer)
CEDIA » COI (Certified Outreach Instructor)
Crestron » DM Certified Engineer
Crestron » Certified Crestron Programmer – Gold
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
PMI (Project Management Institute) » PMP (Project Management Professional)
Associations
AIA Allied Affiliate
ASID Industry Partner
CEDIA
HTSA
CTA TechHome member
IDS Industry Partner
IIDA Affiliate
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$10,000,000
Bonded: 
Not Required
Other licenses held: 
NYC
1391656-DCA
June 2018
Nassau County
H900009000
April 2019
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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