AV installation & smart home services Kauai: Pacific Audio Communications
Smart home installation by Pacific Audio Communications for Honolulu

Pacific Audio & Communications

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
28 years
Home automation installation by Pacific Audio Communications for Wailea
Audio video system integrator Pacific Audio Communications services Kauai
AV installer Pacific Audio Communications services Kauai
Mission statement: 

To create a better everyday life for all of our clients.

Vision statement: 

Inspire our members of the organization to do great things and achieve a higher level of standards.

Company description: 

When it comes to your home and your life, you don’t settle for anything but the very best. You want everything to be complete, easy and worry-free. That’s what a true home automation solution should be, and that’s what you get with a Pacific Audio & Communications (PAC) engineered home. With PAC you can easily control everything in your home, room-by-room, using our ultra-cool touch screens and remotes, or anytime, anywhere from your favorite smart device.

Number of office locations: 
4
Number of full-time employees in the entire company
12
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$100,000
$75,000 min
$350,000 max
$100,000 typical
$10,000 min
$100,000 max
$25,000 typical
Home Size & Value Information
1,500sqft min
15,000sqft max
4,000sqft typical
$1,500,000 min
$20,000,000 max
$5,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Energy Management
Engineering / As-Built Drawings
Control System Programming
Alarm Systems
Audiophile Music Systems
Acoustic Treatments
Commercial AV & Control Systems
3rd party: 
Telephone Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite Pro
Control4 » Diamond Dealer
Lutron » Platinum Provider
Awards: 
CEDIA
Best large home theater $350k+
2008
Certifications
CEDIA » COI (Certified Outreach Instructor)
CEDIA » ESC (Electronics Systems Certified)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Crestron » Certified Crestron Programmer – Platinum
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Control4 » Pakedge Certified Network Engineer
Associations
CEDIA
ProSource
License & Insurance Information
Low-voltage license: 
Yes
License #: 
CT-24211
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not required
Other licenses held: 
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No