AV installation & smart home services Beaufort: PLAY Custom Home Technology
Smart home installation by PLAY Custom Home Technology for Hilton Head

PLAY - Custom Home Technology

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
13 years
Home automation installation by PLAY Custom Home Technology for Beaufort
Audio video system integrator PLAY Custom Home Technology services Beaufort
Mission statement: 

To exceed every customer's expectation, every time.

Vision statement: 

To be the best home technology service provider in the South Carolina / Georgia low country.

Company description: 

Play Home Technology is a company that provides home technology experiences with a specific focus on service. Voted "Best of Bluffton" for the last 5 years in a row, the company provides Smart Home Technology solutions including energy management, automated shades and lighting, Wi-Fi solutions, Surveillance, High resolution audio and 4K and 8K high definition video and energy automation and power management. We install and service what we sell and provide 24/7 support to enhance our client's technology experience. We have online design tool that allows our clients to design a system that meets their specific needs - the system of their "dreams". We are also very experienced at helping our clients upgrade their existing systems both as a remodeling effort and/or a technology upgrade and integration to a home automation platform.

Number of office locations: 
1
Number of full-time employees in the entire company: 
8
Customer Service / Aftercare
Dedicated aftercare service staff: 
Yes
Same day emergency service: 
Yes
24-hour emergency onsite service : 
No
24-hour phone support: 
Yes
Offers remote system monitoring & support: 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$45,000
$25,000 min
$250,000 max
$75,000 typical
$8,000 min
$25,000 max
$15,000 typical
Home Size & Value Information
3,000sqft min
12,000sqft max
5,000sqft typical
$500,000 min
$4,500,000 max
$1,000,000 typical
Endorsements
Manufacturer endorsed?: 
Yes
Industry Professional endorsed?: 
Yes
Architect endorsed?: 
Yes
General Contactor endorsed?: 
Yes
Interior Designer endorsed?: 
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
Security Cameras
Lighting Control Systems
Lighting Design
Lighting Fixtures
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Acoustic Treatments
3rd party: 
Access Control
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers engineering & as-built documentation?: 
Yes
Offers enterprise-grade networks?: 
Yes
Recognition
Lutron » Gold Provider
Elan » Premier
Certifications
CEDIA » COI (Certified Outreach Instructor)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Control4 » Certified Automation Programmer
PMI (Project Management Institute) » PMP (Project Management Professional)
Associations
Azione
CEDIA
NAHB
License & Insurance Information
Low-voltage license: 
Not required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Not required
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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