Progressive Integrations, Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
29 years
Progressive Integrations, Inc. is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Progressive Integrations services Charleston
Audio video system integrator Progressive Integrations services Charleston
Home automation installation by Progressive Integrations for Charleston

Mission statement: 

We aim at growing our business by offering higher quality products as well as exceptional service. We aim to grow our business into different sectors such as electrical, lighting fixture, lighting design, and security. Our focus is always on the long-term relationship with the client.

Vision statement: 

Our philosophy is to develop solutions keeping in mind the end-user experience while creating a lasting client relationship. We treat each project uniquely and we listen to each client’s needs to provide custom-made solutions. We strive to provide the best quality in our work and invest in continuous innovation. We work to provide our customers with the best brands and technology available in home automation and technology. Developing and coordinating projects from concept to completion. Actively participating in the design and study of each project's needs: choice of system architecture, technology, planning of installations, one-site tracking, and system documentation for all participants.

Company description: 

Since its inception in 1995, PI has been designing, engineering, and installing custom home electronic systems that offer audio/video and environmental controls (lighting, climate, motorized shading, and energy) for an exclusive clientele in the Lowcountry. With almost three decades of serving the needs of Charleston, Kiawah, and Seabrook Islands, as well as surrounding areas, we have achieved a reputation for providing customer service that consistently exceeds our client's expectations and proves our commitment to both excellence and quality. We are a full-service systems design/build firm. From client consultation to design, engineering, and project management, our experience, and fully refined process allows us to deliver exceptional results and long-lasting client relationships. As a full-service firm, we guarantee that the final product achieves the original design intent and the system is cared for ongoing to ensure that it is maintained and updated as technology progresses.

Number of office locations: 
1
Number of full-time employees in the entire company
14
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$150,000
$45,000 min
$300,000 max
$100,000 typical
$35,000 min
$100,000 max
$65,000 typical
Home Size & Value Information
2,600sqft min
14,000sqft max
8,000sqft typical
$900,000 min
$13,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
3rd party: 
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Savant » Ambassador
Certifications
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
Savant » Savant shade certified
Associations
Azione
CEDIA
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
90 days
3rd party extended warranty polices offered on electronic components or systems: 
No