Reference Audio Video & Security

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
31 years
AV installer Reference Audio Video & Security services Scott
Audio video system integrators Reference Audio Video & Security services Scott
Home automation installation by Reference Audio Video & Security for Des Moines

Mission statement: 

Reference is an all-inclusive source for product, system design, installation, and support of smart technologies for home and business. We serve clients seeking a uniquely better experience and who want to do business with people they know, like, and trust.

Vision statement: 

Reference will be the most trusted and respected provider of smart technology solutions for home and business. A place where people love to work and clients love to do business.

Company description: 

Reference is positioned as a company that designs, delivers, installs, services and supports its work. More simply stated we are a services company that offers a wide variety of products. As a regional leader for almost 25 years, we have encountered many challenging scenarios and produced exciting results for our clients. We believe values matter... We are a team of professionals who are trusted to always do the right thing...always. We are effective communicators who ask, listen, relate and provide timely response. We are good stewards of our resources who follow Christian principles.

Number of office locations: 
3
Number of full-time employees in the entire company : 
24
Customer Service / Aftercare
Dedicated aftercare service staff : 
No
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
No
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$50,000
$5,000 min
$500,000 max
$35,000 typical
$15,000 min
$500,000 max
$50,000 typical
Home Size & Value Information
2,000sqft min
20,000sqft max
5,000sqft typical
$500,000 min
$5,000,000 max
$1,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
No
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Acoustic Treatments
3rd party: 
Facilities: 
Showroom
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Certifications
ISF (Imaging Science Foundation) » ISF Level I
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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