AV installation & smart home services Mooresville: SoundVision
Smart home installation by Soundvision for Mooresville
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SoundVision

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
10 years
Home automation installation by Soundvision for Mooresville
Audio Video system integrators Soundvision services Iredell
AV installer Soundvision services Iredell
Mission statement: 

SoundVision is committed to providing our customers with a resource to consult, design, install, and implement any and all of our products while maintaining a high level of profitability. We provide value and do not aspire to compete on price. Furthermore, we are committed to providing our customers with the highest level of communication on how to best utilize these products within their particular environment. We will be prompt, courteous, competent, and honest in all of our interactions with our customers as well as our suppliers, while providing a positive place to work and earning a living that is based on Godly principles, fairness, and decency. SoundVision aspires to simplify life through technology.

Vision statement: 

It is critical to have a clear understanding of what our philosophies should be to fulfill our long-term goals. In so doing, we create a company and a client experience that is unequaled. Also known as a credo, the following list should govern the way we conduct ourselves in ALL our business and personal dealings within the framework of the company. 1. Honor God 2. Live out Matthew 712: “So in everything, do to others what you would have them do to you.” 3. Maximize the relationships of the employees we work with to improve their lives in a tangible way. 4. Serving our customers in a way that far exceeds our competition. This includes treating each customer as a friend or relative. Go the extra mile, under-promise, and overdeliver. ALWAYS work to provide communication to such a level that makes the customers feel that they know exactly what is going on with their project and where we stand on the project. 5. Treat our vendors with ultimate respect by returning phone calls, delivering information, and paying them on time. 6. Continually strive in our commitment to excellence in all our interactions. SoundVision is committed to providing our customers with a complete contact with which to consult, design, install, and implement any and all of our products while maintaining a fair level of profitability. Further, we are committed to providing our customers with the highest level of communication on how to best utilize these products within their particular environment. We will be prompt, courteous, competent, and honest in all of our interactions with our customers as well as our suppliers while providing a positive place to work and earn a living that is based on Godly principles, fairness, and decency. SoundVision aspires to simplify life through technology. Learn it, know it, live it!

Company description: 

SoundVision is a full-service smart home technology integrator that focuses not on just the end result but the aftercare and maintenance of clients' systems. Our team includes two project managers, a dedicated three-person service department (separate from our installation team), and a dedicated installation department. In 2020, SoundVision was selected as one of 9 companies across the nation as a rising star by CE Pro magazine, and in 2021, SoundVision made the top 100 list of AV companies across the nation in a survey by CE Pro Magazine. SoundVision's owner and managing partner, Mark DiPietro, sits on the education board for Pro Source. SoundVision continues its focus on continuing to refine our craft with ongoing learning and training opportunities for our staff. We frequently collaborate with builders, interior designers as well as discerning homeowners.

Number of office locations: 
2
Number of full-time employees in the entire company
21
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
No
Offers remote system monitoring & support
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$25,000
$40,000 min
$250,000 max
$100,000 typical
$10,000 min
$25,000 max
$15,000 typical
Home Size & Value Information
5,000sqft min
20,000sqft max
8,000sqft typical
$800,000 min
$10,000,000 max
$3,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
Security Cameras
Access Control
Lighting Control Systems
Lighting Design
Lighting Fixtures
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Alarm Systems
Audiophile Music Systems
Acoustic Treatments
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
No
Offers enterprise-grade networks?
Yes
Recognition
Control4 » Gold Dealer
Control4 » Platinum Dealer
Control4 » Certified Showroom
Sony » Diamond Dealer
Awards: 
CE Pro Top 100
#98
2020
Associations
CEDIA
ProSource
License & Insurance Information
Low-voltage license: 
Yes
License #: 
25138
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not required
Other licenses held: 
Special Fire Alarm & Low Voltage License
25138
March, 2022
Warranty
Electronics and installation workmanship warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
No
Trade endorsed
Yes