Tune Street Design Center

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
31 years
Tune Street Design Center is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Tune Street Design Center services Berkshire
Audio video system integrators Tune Street Design Center services Berkshire
Home automation installation by Tune Street Design Center for Berkshire

Mission statement: 

Tune Street Design Center is dedicated to designing and integrating systems perfectly matched to the needs of the client. We sell exceptional equipment and deliver reliable service. Whether it be a new installation, or upgrading an existing system, we stand behind the products we sell and the labor of our installation. We do not consider a project complete until all equipment has been tested and until the client has a thorough understanding of how the system works and is completely satisfied with their purchase,

Vision statement: 

Tune Street Design Center is excited about the future of complete home automation and we look forward to installing advanced equipment as it is introduced to the market. We are progressive and want our clients to feel comfortable with the equipment they are purchasing from us. Designing systems that are easy to integrate with their lifestyle is of the utmost importance. We look forward to continuing to offer exceptional client service, as well as expanding our business into additional residential homes.

Company description: 

Tune Street Design Center was founded in 1993 as an independent retailer of music and audio/video equipment in the busy down town area of Great Barrington, MA. As technology changed, as did Tune Street. We are committed to keeping up with the times and are an integrated business where we offer design services, consulting, custom installation, and the highest quality of service and value to our clients. We have a team of 12 highly-skilled individuals which consists of 7 Installation and Programming Technicians, two Senior Sales Associates, a Client Service Specialist who handles phone trouble-shooting and remote management systems, and two in-house Client Care Representatives. We provide our clients with professional audio/video technology, state-of-the-art equipment and installation of the highest quality. We pride ourselves on being the leading A/V company in the Tri-State Area offering Smart Home Automation, Shade and Lighting Solutions, Networking, and premier Audio/Video Home Systems.

Number of office locations: 
1
Number of full-time employees in the entire company : 
14
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$70,000
$15,000 min
$500,000 max
$100,000 typical
$10,000 min
$500,000 max
$50,000 typical
Home Size & Value Information
2,000sqft min
30,000sqft max
6,000sqft typical
$400,000 min
$20,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
3rd party: 
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Savant » Platinum Dealer
Lutron » Diamond Provider
Certifications
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No
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