Automated Lifestyles LLC

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
24 years
AV installer Automated Lifestyles LLC services Lackawanna County
Audio Video System integrator Automated Lifestyles LLC services Lackawanna County
Home automation installation by Automated Lifestyles LLC Bethlehem, PA

Mission statement: 

Our mission statement through the end of 2025 is: We will increase lighting to be over 50% of our overall sales volume, double our support memberships, and double our Google reviews by the end of 2025 because…most people should experience great lighting, our 24/7 technical support and easy-to-use technology!

Vision statement: 

We believe in lifelong relationships and using technology to deliver memorable experiences for our clients. To have a lifelong relationship, they need to trust us and we need to deliver. This is earned, not given. We explain to them that we don't view them as a project, but as a long term customer. Unlike the builder/electrician/plumber, we'll be serving them continually for the next 30 years having their passwords, security codes and other critical info. In essence, it's a technology marriage. We want to understand why they're building the home and what experiences they envision (for example, sitting by the fire pit listening to music with the grandkids, then going inside to watch a movie). From there, we can deliver the experiences if they paint the picture for us. We envision ourselves as a CE Pro 100 integrator in the near future.

Company description: 

Our purpose is to enhance the human experience. We configure technology to deliver comfort and convenience in aesthetically compelling environments. We serve residential clients typically within luxury primary and secondary homes. Our customers: ⦁ Value relationships, treating vendors like partners, and demonstrate integrity in all of their dealings ⦁ Invest in experiences for themselves, family, and friends. ⦁ Actively engage in designing their environment with a defined aesthetic in mind ⦁ Rely on our expertise while navigating the evolving technology landscape We build lasting customer relationships by: ⦁ Delivering thoughtful, innovative project designs backed by comprehensive engineering and service plans ⦁ Demonstrating integrity through a personal, transparent approach to customer relationship management ⦁ Applying a seamless project management method that fully aligns ownership, designers, architects, and trades to optimize outcomes ⦁ Employing proactive system support with established milestones for software, network and hardware service to optimize reliability We are diligent in managing our assets and our clients resources responsibly. We continuously review hardware and software offerings, and our operating methods with a focus on optimizing efficiency.

Number of office locations: 
1
Number of full-time employees in the entire company : 
16
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$190,000
$25,000 min
$250,000 max
$55,000 typical
$10,000 min
$25,000 max
$16,000 typical
Home Size & Value Information
3,000sqft min
25,000sqft max
9,000sqft typical
$800,000 min
$10,000,000 max
$2,500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
Home Wellness / Healthy Home Design
Living in Place / Aging in Place Technology
3rd party: 
Lighting Design
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Samsung » Platinum Dealer
Lutron » Diamond Provider
CEDIA » Certified Outreach Instructor (COI) on staff
Certifications
CEDIA » COI (Certified Outreach Instructor)
HAA / THX (Home Acoustics Alliance) » HAA Level I
ISF (Imaging Science Foundation) » ISF Level I
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA3 Preferred System Provider
THX » THX Home Theater Level 2
Associations
AIA Allied Affiliate
CEDIA
ProSource
Other
NAHB
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Not Required
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
90 days
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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