Connected Home Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
14 years
Connected Home Inc. is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Connected Home Inc. services Brunswick County
Audio Video System integrator Connected Home Inc. services Brunswick County
Home automation installation by Connected Home Inc. Leland

Mission statement: 

At Connected Home Inc., our mission is to provide innovative and personalized home automation, audio/video, and security solutions that enhance comfort, convenience, and safety of every home. We strive to deliver exceptional service, expert advice, and cutting-edge technology at an affordable price, we are committed to building lasting relationships with our clients to ensure that we remain a trusted partner in creating connected living spaces.

Vision statement: 

To enrich our clients' lives by providing innovative, reliable, and affordable home technology solutions that seamlessly integrate with their daily routines.

Company description: 

Located in Leland, North Carolina, Connected Home was launched with one main guiding principle in mind; Great service does not have to be expensive. Our goal is to provide excellent service and support, the best audio video installations and products, and cleanest audio visual installations at an amazing value. At Connected Home, we are home automation family and we want you to become part of our family. We believe in building relationships that go beyond your initial investment in audio and video. We are in the business of making customers for life; helping you adapt as your home audio video needs change. Connected Home Inc. builds its relationships upon a foundation of trust. We pride ourselves on being the most knowledgeable and well trained staff in the area, having more National CEDIA Certifications than any other company for 275 miles. Through these certifications and continuing education, we are confident in bringing you the most qualified recommendations for your audio visual or home automation project. You can rest assure, that the information you get from Connected Home Inc. is accurate and the most cost effective solution currently on the market, to fit the needs of your home and vision. Whether you are building a new home and are interested in full home automation, envision a dedicated home theater system, or simply need a flat panel television installed for your living room, Connected Home can provide everything you need to make your home control vision a reality. Established in December of 2010, Connected Home has been providing quality audio video installations and products, home automation, home security and home theater installations for over 14 years in the southeast North Carolina region, including the Greater Wilmington, NC metro area, and the surrounding counties of Brunswick, New Hanover and Pender.

Number of office locations: 
1
Number of full-time employees in the entire company
13
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$35,000
$30,000 min
$120,000 max
$20,000 typical
$5,000 min
$30,000 max
$12,000 typical
Home Size & Value Information
2,500sqft min
8,000sqft max
5,000sqft typical
$500,000 min
$4,000,000 max
$1,500,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Marine AV & Control Systems
Lighting Fixtures
Acoustic Treatments
Other
Golf Simulators
Home Wellness / Healthy Home Design
Living in Place / Aging in Place Technology
3rd party: 
Home Monitoring
Lighting Design
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Control4 » Gold Dealer
Control4 » Certified Showroom
Control4 » Circle of Excellence
Sony » Diamond Dealer
Awards: 
Certifications
AVIXA/InfoComm Certification » CTS
AVIXA/InfoComm Certification » CTS-D
AVIXA/InfoComm Certification » CTS-I
CEDIA » ESC-D (Electronics Systems Certified Designer)
CEDIA » ESC-N (Electronics Systems Certified Networking Specialist)
CEDIA » CIT (Cabling and Infrastructure Technician)
CEDIA » CEDIA IST
Control4 » Certified Automation Programmer
Control4 » Certified Centralized Lighting
Control4 » Pakedge Certified Network Engineer
Josh.ai » Certified Pro Technical Training
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Lutron » RadioRA3 Preferred System Provider
Associations
CEDIA
ProSource
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Yes
Other licenses held: 
Security
915240-CSA
October 2026
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes