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Convergence

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
19 years
AV installer Convergence services Chatham County
Audio Video System integrator Convergence services Chatham County
Home automation installation by Convergence Greensboro

Mission statement: 
We do EOS and don't have a mission statement - we have what is called a Purpose Statement. That statement is: To Act For The Good of Others
Vision statement: 
We do not have a vision statement either because it is not part of the VTO (Vision Traction Organizer) inside of EOS. We do have a Niche Statement and a 10 year target. Niche Statement: Complete technology solutions for homes and businesses 10 Year Target: $100M in Revenue with locations serving every location in the southeast while maintaining an NPS (Net Promoter Score) greater than 70.
Company description: 
My career in technology began in 2009 during the Great Recession. After plans to pursue investment banking changed, I was introduced to the custom integration industry through Geoffrey Beale and his companies, RG Convergence Technologies and Custom Systems Integrators. That opportunity ultimately led to the founding of Convergence. Convergence is built on the values of faith, family, and community. We believe in being good stewards of the resources entrusted to us, providing for our families, and giving back to our community. These principles guide how we serve our clients and operate our business. We founded Convergence with a simple goal: to provide an exceptional technology experience backed by outstanding customer service. Our team of skilled technicians, designers, engineers, programmers, and support professionals is committed to delivering thoughtful, reliable solutions tailored to each client's needs and budget. This client-first approach has earned the trust and respect of the homeowners and partners we serve.
Number of office locations: 
3
Number of full-time employees in the entire company : 
12
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$119,932
$25,000 min
$600,000 max
$70,000 typical
$25,000 min
$200,000 max
$40,000 typical
Home Size & Value Information
1,500sqft min
30,000sqft max
5,000sqft typical
$400,000 min
$14,000,000 max
$2,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Marine AV & Control Systems
Lighting Design
Lighting Fixtures
Golf Simulators
3rd party: 
Telephone Systems
ISF Calibration
Acoustic Treatments
Home Wellness / Healthy Home Design
Living in Place / Aging in Place Technology
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Certifications
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Control4 » Certified Centralized Lighting
Control4 » Pakedge Certified Network Engineer
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Lutron » RadioRA3 Preferred System Provider
Associations
AIA Allied Affiliate
ASID Industry Partner
CEDIA
ProSource
NAHB
License & Insurance Information
Low-voltage license: 
Yes
License #: 
SP.FA/LV.30939
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Not Required
Other licenses held: 
Special Restricted Fire Alarm/Low Voltage Classification License
SP.FA/LV.30939
July 2027
Unlimited Classification License
U.23781
October 2026
NC Alarm License
302692-CSA
January 2027
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes