Definitive Sound Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
23 years
AV installer Definitive Sound Inc. services Regional Municipality of Peel
Audio Video System integrator Definitive Sound Inc. services Regional Municipality of Peel
Home automation installation by Definitive Sound Inc. Mississauga

Mission statement: 

To have a culture of excellence: constantly improving, continuously learning, rewarding results from satisfied clients, & winning with integrity.

Vision statement: 

To make technology simple.

Company description: 

Greater Toronto Area’s premier custom electronic specialists. We are a non-retail professional company specializing in the design, engineering, and installation of high-performance home theaters, multi-room audio-video, lighting control, automation, climate control, and security systems. Seasoned, diligent, and driven, our goal is to provide our clients with the finest audio-video systems to fit their needs. We work relentlessly using our talent, forward-thinking, focus, and experienced minds to work together with our manufacturer partners to activate ideas and strategies which will provide our clients with high-performance, robust, and intuitive solutions to solve their audio-video needs. At our core, Definitive Sound is built to deliver excellence. Our goal is to generate consistently high-performance results for our clients and luxury residential building partners. Our work has been featured in Architectural Digest, The Robb Report, House & Home Magazine, & Electronic House.

Number of office locations: 
1
Number of full-time employees in the entire company : 
9
Customer Service / Aftercare
Dedicated aftercare service staff : 
No
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
No
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$100,000
$50,000 min
$800,000 max
$150,000 typical
$25,000 min
$75,000 max
$30,000 typical
Home Size & Value Information
4,000sqft min
50,000sqft max
7,000sqft typical
$1,000,000 min
$50,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Control System Programming
Audiophile Music Systems
Alarm Systems
Lighting Fixtures
Acoustic Treatments
3rd party: 
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Lutron » Platinum Provider
Savant » Silver Dealer
Certifications
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
Associations
Azione
CEDIA
License & Insurance Information
Public Liability: 
Not Required
Electrical Contractors Association: 
Not Required
Professional Indemnity Insurance: 
Not Required
Risk Assessment / Method Statement: 
Not Required
Lighting Industry Association: 
Not Required
ISO9001: 
Not Required
National Security Incorporate: 
Company Registration Number: 
Warranty
Electronics and installation workmanship warranty: 
2 years
3rd party extended warranty polices offered on electronic components or systems: 
No
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