Hippo's

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
41 years
Hippo's is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Hippo's services Albany County
Audio Video System integrator Hippo's services Albany County
Home automation installation by Hippo's Albany

Company description: 

Your local technology experts since 1984, serving New York's Capital Region. Whether it's installing a new TV, upgrading your wireless network, new window treatments, transforming your home into a smart home, or boardroom video conferencing, you trust the team at Hippo's! Being family-owned and operated, we take pride in our local roots and outstanding reputation in the community. Our staff is comprised of full-time sales staff and technicians, not subcontractors. We look to build lasting relationships with our clients and strive to exceed your expectations on every job.

Number of office locations: 
1
Number of full-time employees in the entire company
13
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
No
24-hour emergency onsite service
No
24-hour phone support
No
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$20,000
$5,000 min
$100,000 max
$25,000 typical
$5,000 min
$100,000 max
$25,000 typical
Home Size & Value Information
2,000sqft min
7,000sqft max
3,000sqft typical
$200,000 min
$8,500,000 max
$400,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Control System Programming
Lighting Fixtures
3rd party: 
Facilities: 
Showroom
Office space
Warehouse
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Crestron » Elite Pro
Sony » Diamond Dealer
Certifications
CEDIA » CIT (Cabling and Infrastructure Technician)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Maverick Technical Institute » Low Voltage Systems Technician
Z-Wave » Z-Wave Certified
Associations
CEDIA
HTSA
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems: 
Yes