Homeplay Ltd

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
18 years
Homeplay Ltd is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Homeplay Ltd services Surrey
Audio Video System integrator Homeplay Ltd services Surrey
Home automation installation by Homeplay Ltd Surrey

Mission statement: 
Enhancing luxury spaces with innovative solutions tailored around the individual
Vision statement: 
To redefine technology for comfort, luxury and delight
Company description: 
Homeplay provides an industry-leading service for luxury multisensory experiences. We know that true delight and comfort requires real conversation and exceptional skill, and our specialist team is second-to-none, working hand-in-hand with our clients to create stunning but simple solutions seamlessly designed around you. And we stay in touch, making sure that your home is as welcoming years later as it is on the first day your project was completed.
Number of office locations: 
1
Number of full-time employees in the entire company : 
12
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
No
Offers remote system monitoring & support : 
Yes
Service policies in writing: 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$250,000
$25,000 min
$400,000 max
$100,000 typical
$15,000 min
$300,000 max
$50,000 typical
Home Size & Value Information
2,000sqft min
30,000sqft max
7,000sqft typical
$1,500,000 min
$40,000,000 max
$5,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Audiophile Music Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
3rd party: 
Commercial AV & Control Systems
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Control4 » Gold Dealer
Lutron » Platinum Provider
Control4 » Certified Showroom
CEDIA » Certified Outreach Instructor (COI) on staff
CEDIA » Member of Excellence
Awards: 
Winner - Best Media Room Global
2022
Winner - Best Media Room EMEA
2022
Winner - Best Showroom EMEA
2019
Finalist - Best Integrated Home EMEA
2021
Certifications
CEDIA » ESC-T (Electronics Systems Certified Technician)
CEDIA » COI (Certified Outreach Instructor)
Control4 » Certified Automation Programmer
Control4 » Pakedge Certified Network Engineer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Savant » Core 1
Associations
CEDIA
Cinergy PDG
Royal Institute of British Architects (RIBA)
British Interior Designers Association (BIDA)
The Society of British International Interior Design (SBID)
License & Insurance Information
Public Liability: 
Yes
Electrical Contractors Association: 
Not Required
Professional Indemnity Insurance: 
Yes
Risk Assessment / Method Statement: 
Yes
Lighting Industry Association: 
Not Required
ISO9001: 
Yes
National Security Incorporate: 
no
Company Registration Number: 
05670760
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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