Years in business:
23 years
Imagine This (UK) Ltd is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.



Mission statement:
At Imagine This, our mission is to deliver exceptional client care, ensuring every project is defined by outstanding design, engineering excellence, and unparalleled aftercare. We are committed to continuously improving our skills and expertise, embracing innovation and best practices to exceed client expectations.
Beyond our dedication to our clients, we strive to contribute to the growth and advancement of the wider home technology industry. Through active participation and volunteering efforts, we aim to share knowledge, foster collaboration, and help set new benchmarks for professionalism and quality.
At the core of our mission is a belief in creating long-lasting value for our clients and our industry, built on trust, expertise, and a shared vision for excellence.
Company description:
We help forward-thinking homeowners to integrate the very best home technologies, using proven systems and superior aftercare, for a more enjoyable, productive and secure life at home. We specialise in the creation of beautiful, functional lighting control systems, smart automated homes and high-performance audio-visual spaces.
Number of office locations:
2
Number of full-time employees in the entire company :
5
Number of full-time employees at this location :
5
All new employees background checked?:
Yes
Office type :
Commercial Building
Primary business :
Residential low voltage
Percentage of overall business in residential projects :
85%
Corporate office based:
Tenterden, Kent
Focused cities / areas:
London
Ke
Areas of focus outside main service radius:
Kent
Surrey
Sussex
Essex
Brands Carried :
Access Control » 2N
Control » Crestron
Electronics » McIntosh
Electronics » Kaleidescape
Electronics » Anthem
Electronics » Trinnov
Electronics » Meridian
Flush Mount Speakers » B&W
High-End Architectural Finishes » Basalte
High-End Architectural Finishes » Meljac
High-End Architectural Finishes » Forbes & Lomax
High-End Architectural Finishes » Black Nova
Lighting » Crestron
Lighting » Lutron
Motorization » Future Automation
Motorized Shading » Crestron
Motorized Shading » Lutron
Networking » Cisco
Networking » Ubiquiti
Projector brands » Christie
Projector brands » Sony
Projector brands » Barco
Seating » Fortress
Seating » Cineak
Security Cameras » Hikvision
Security Cameras » Lilin
Telephone Systems » Panasonic
Theater Audio Systems » Meridian
Theater Audio Systems » Steinway Lyngdorf
Theater Audio Systems » Procella Audio
Theater Audio Systems » TPI
Theater Audio Systems » PMC
TV Brands » Sony
TV Brands » Samsung
TV Brands » LG
Video Walls - DVLED » Sony
Video Walls - DVLED » Barco
Video Walls - DVLED » Samsung
Dedicated aftercare service staff :
No
Same day emergency service :
Yes
24-hour emergency onsite service :
Yes
24-hour phone support :
Yes
Offers remote system monitoring & support :
Yes
Typical number of days to address non-emergency service issues onsite:
1-2 days
Response times guaranteed:
Yes
Service contracts offered:
Yes
Dedicated support address:
This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.
Typical whole home system project size:
$200,000
Manufacturer endorsed? :
Yes
Industry Professional endorsed? :
Yes
Architect endorsed? :
Yes
General Contactor endorsed? :
No
Interior Designer endorsed? :
No
In-house:
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
Home Wellness / Healthy Home Design
3rd party:
Facilities:
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? :
Yes
Offers enterprise-grade networks? :
Yes
In-house acoustic consulting & theater construction documentation :
Yes
3rd party acoustic consulting & theater construction documentation :
Yes
Aircraft :
No
Marine :
No
MDU :
Yes
Lutron » Gold Provider
Awards:
Best Dressed Installation Winner
2010
Best Home Cinema £40-£100k Highly Commended
2010
Best Home Cinema Over £100k Finalist
2010
Home Cinema Choice Installer of the Year Winner
2010
Best Media Room Under £15k Finalist
2011
Best Media Room Under £15k Finalist
2012
Best Home Cinema Over £100k Winner
2013
Special Recognition
2016
Volunteer of the Year
2017
CEDIA » ESC-T (Electronics Systems Certified Technician)
CEDIA » COI (Certified Outreach Instructor)
Cisco » CCNP Routing and Switching
Cisco » CCNA Service Provider
Crestron » DM Certified Engineer
Crestron » DM Certified Technician
Crestron » Certified Crestron Programmer
HAA / THX (Home Acoustics Alliance) » THX-HAA HT Advanced Integrator
HAA / THX (Home Acoustics Alliance) » THX-HAA HT Integrator
HAA / THX (Home Acoustics Alliance) » HAA Level I
HAA / THX (Home Acoustics Alliance) » HAA Level II
ISF (Imaging Science Foundation) » ISF Level I
ISF (Imaging Science Foundation) » ISF Level II
ISF (Imaging Science Foundation) » ISF Level III
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
THX » THX Home Theater Level 1
THX » THX video calibration Level 1
THX » THX video calibration Level 2
CEDIA
Other
Public Liability:
Yes
Electrical Contractors Association:
Not Required
Professional Indemnity Insurance:
Yes
Risk Assessment / Method Statement:
Yes
Lighting Industry Association:
Not Required
ISO9001:
Not Required
National Security Incorporate:
no
Company Registration Number:
04290649
Electronics warranty:
As supplied by manufacturer
Installation warranty:
90 days
3rd party extended warranty polices offered on electronic components or systems:
Yes