Kustom Home Entertainment

HTA Certification Tier

HTA Certified - Foundation

Company Statistics
Years in business: 
15 years
AV installer Kustom Home Entertainment services Bedford County
Audio Video System integrator Kustom Home Entertainment services Bedford County
Home automation installation by Kustom Home Entertainment Nashville

Mission statement: 

We can do no wrong as long as we do right by the client.

Company description: 

Kustom Home Entertainment was born out of a desire to provide the greater Nashville market with a technology and service company unlike any other in the area. Our core principal and credo, fueled by our passion and experience to deliver unparalleled service, drives our entire team — we can do no wrong as long as we do right by the client.

Number of office locations: 
1
Number of full-time employees in the entire company
3
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$40,000
$20,000 min
$200,000 max
$35,000 typical
$15,000 min
$100,000 max
$20,000 typical
Home Size & Value Information
3,000sqft min
40,000sqft max
8,000sqft typical
$500,000 min
$40,000,000 max
$1,500,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
No
General Contactor endorsed?
Yes
Interior Designer endorsed?
No
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Lighting Design
Acoustic Treatments
3rd party: 
Facilities: 
Showroom
Office space
Warehouse
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Certifications
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
Savant » Savant shade certified
Associations
Azione
Better Business Bureau
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
2 years
3rd party extended warranty polices offered on electronic components or systems: 
No