Refined Systems

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
14 years
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Mission statement: 
Our mission is to provide top-quality electrical solutions for both residential and commercial clients with a focus on safety, efficiency, and innovation. We are committed to delivering reliable services that power communities, enhance lives, and create lasting value. Through expert craftsmanship and exceptional customer care, we aim to exceed expectations while maintaining the highest standards of professionalism and integrity in everything we do.
Vision statement: 
Our vision is to be the most trusted and innovative electrical service provider in the industry, known for delivering sustainable energy solutions and unparalleled customer satisfaction. We aim to empower our communities with cutting-edge technology, while fostering a culture of safety, reliability, and continuous improvement.
Company description: 

Refined Systems, LLC is a premium provider of residential and commercial audio/video and automation systems for projects in Greater Houston and across the country. Our experienced team of designers, programmers, and technicians work closely with the customer, architect, and builder as part of a turn-key, full service approach to home and office technology that is functional, sophisticated and effortless. The hallmark of our service is innovation in design and service after completion. Whether it’s for a new or existing structure, our installations durable, and most importantly, aesthetically-pleasing. We collaborate with construction teams to seamlessly incorporate new installations into the design of the structure and train users of building automation systems. We love what we do and are committed to high quality workmanship with professional, attentive staff. Our goal is to make every customer experience and interaction the best it can be.

Number of office locations: 
1
Number of full-time employees in the entire company : 
14
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$150,000
$30,000 min
$200,000 max
$50,000 typical
$15,000 min
$20,000 max
$20,000 typical
Home Size & Value Information
6,500sqft min
35,000sqft max
10,000sqft typical
$1,500,000 min
$25,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Other
3rd party: 
Telephone Systems
Access Control
Alarm Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite Platinum
Certifications
AVIXA/InfoComm Certification » CTS
CEDIA » COI (Certified Outreach Instructor)
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Associations
AIA Allied Affiliate
ASID Industry Partner
CEDIA
ProSource
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Installation warranty: 
90 days
Electronics and installation workmanship warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
Yes
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