Smartcomm Ltd

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
25 years
Smartcomm Ltd is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
AV installer Smartcomm Ltd services Greater London
Audio Video System integrator Smartcomm Ltd services Greater London
Home automation installation by Smartcomm Ltd London

Mission statement: 
Smartcomm’s success and reach is due to the skills and focus of this innovative British company. Clients benefit from Smartcomm’s width of experience, from inception to handover and beyond. Each team is dedicated to a high standard of delivery and customer service for every single project.
Vision statement: 
Our approach is uncompromising, with the quality expected in a prime residential home or development, combined with the processes, procedures, support and accountability of a commercial approach.
Company description: 

Smartcomm is a multi-award winning company which designs, installs and supports Audio Visual (AV), IT, Unified Communication (UC) and Automation systems and solutions. Smartcomm was formed in 1999. Smartcomm has a broad range of expertise over sectors including Commercial, Corporate, Public Sector, Education, Residential, Hospitality and Leisure. For existing clients and new, Smartcomm offers a comprehensive Service, Support and Managed Services catalogue.

Number of office locations: 
1
Number of full-time employees in the entire company : 
100
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$500,000
$50,000 min
$1,000,000 max
$250,000 typical
$10,000 min
$50,000 max
$30,000 typical
Home Size & Value Information
1,000sqft min
70,000sqft max
30,000sqft typical
$15,000,000 min
$130,000,000 max
$50,000,000 typical
Endorsements
Manufacturer endorsed? : 
No
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
No
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Audiophile Music Systems
Commercial AV & Control Systems
Marine AV & Control Systems
Lighting Design
Living in Place / Aging in Place Technology
3rd party: 
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Motorized Shading
Control System Programming
Alarm Systems
Lighting Fixtures
Acoustic Treatments
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Crestron » Elite Platinum
Lutron » Diamond Provider
Awards: 
Best Home Cinema over £100,000
2014
Best Home Cinema over £100,000
2012
Multi Dwelling Project of the Year 2018 - Chiltern Place
2018
Associations
CEDIA
License & Insurance Information
Public Liability: 
Yes
Electrical Contractors Association: 
Not Required
Professional Indemnity Insurance: 
Yes
Risk Assessment / Method Statement: 
Yes
Lighting Industry Association: 
Not Required
ISO9001: 
Yes
National Security Incorporate: 
no
Company Registration Number: 
03800523
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
90 days
3rd party extended warranty polices offered on electronic components or systems: 
No
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