Htacertified
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Sound Integration

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
26 years
AV installer Sound Integration services Monroe County
Home automation installation by Sound Integration Fairport

Mission statement: 
Technology and innovation have the power to elevate the way you live. At Sound Integration, we bring that vision to life—partnering with homeowners, architects, builders, interior designers, and remodelers throughout the Finger Lakes, Rochester, Buffalo, and the surrounding areas. We specialize in custom smart home automation, delivering integrated audio, video, networking, and security solutions designed to enhance comfort, convenience, and peace of mind. From immersive home theaters and whole-home audio to robust Wi-Fi networks and advanced security systems, we tailor every solution to fit your lifestyle. Our mission is simple: to exceed our clients’ expectations through thoughtful design, expert craftsmanship, and seamless technology integration. Whether your project is a large-scale new build or a single-room upgrade, we approach every installation with the same level of precision, creativity, and care. Your imagination sets the possibilities in motion. Embrace the future of smart living—and experience how beautifully integrated technology can transform your everyday life.
Company description: 
Sound Integration crafts refined, secure, and effortlessly connected environments where technology enhances every detail of daily living. Through bespoke integration of entertainment, elegance, productivity, and security solutions, we deliver an elevated smart home experience—defined by white-glove service, meticulous craftsmanship, and an uncompromising commitment to a higher standard.
Number of office locations: 
1
Number of full-time employees in the entire company : 
3
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
Yes
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$75,000
$100,000 min
$850,000 max
$250,000 typical
$25,000 min
$200,000 max
$75,000 typical
Home Size & Value Information
3,500sqft min
18,500sqft max
5,000sqft typical
$50,000 min
$85,000,000 max
$3,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Lighting Control Systems
Motorized Shading
Control System Programming
Alarm Systems
Acoustic Treatments
3rd party: 
Acoustic Treatments
Facilities: 
Warehouse
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
No
Recognition
Crestron » Elite Pro
Certifications
CEDIA » CIT (Cabling and Infrastructure Technician)
Associations
CEDIA
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Not Required
Warranty
Electronics and installation workmanship warranty: 
1 year
3rd party extended warranty polices offered on electronic components or systems: 
No