SoundWaves Custom Home Integration

HTA Certification Tier

HTA Certified - Estate

Company Statistics
Years in business: 
20 years
SoundWaves Custom Home Integration is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.

Mission statement: 

We specialize in elegant technology solutions that are all-encompassing and simple to use.

Vision statement: 
Our vision is to provide a unique, simple-to-use solution for the most discerning homeowner and technology lover.
Company description: 
SoundWaves Custom Home Integration is a leading technology integration firm in the Philadelphia area. We also service New Jersey, Delaware, New York, and Maryland. SoundWaves has been in business for over 19 years and works with clients, builders, and architects as a one-stop shop for all of your technology needs. No project is too small or too big. We enjoy the entire process- from discovery to the final client tutorial on move-in day.
Number of office locations: 
2
Number of full-time employees in the entire company : 
16
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$150,000
$20,000 min
$1,000,000 max
$150,000 typical
$10,000 min
$50,000 max
$25,000 typical
Home Size & Value Information
4,000sqft min
28,000sqft max
8,000sqft typical
$800,000 min
$25,000,000 max
$2,000,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
Yes
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Alarm Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
Golf Simulators
3rd party: 
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Lutron » Diamond Provider
Sony » Diamond Dealer
Elan » Elite
Certifications
ALA (American Lighting Association)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Associations
ASID Industry Partner
Azione
CEDIA
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics warranty: 
manufacturer
Installation warranty: 
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems: 
No