Years in business:
20 years
SoundWaves Custom Home Integration is additionally an HTA Design Partner; a design-minded firm that proactively consults with architects, interior designers, and builders to design technology systems into their plans in the most seamless, aesthetically pleasing way possible. Read more about this designation here.
Mission statement:
We specialize in elegant technology solutions that are all-encompassing and simple to use.
Vision statement:
Our vision is to provide a unique, simple-to-use solution for the most discerning homeowner and technology lover.
Company description:
SoundWaves Custom Home Integration is a leading technology integration firm in the Philadelphia area. We also service New Jersey, Delaware, New York, and Maryland. SoundWaves has been in business for over 19 years and works with clients, builders, and architects as a one-stop shop for all of your technology needs. No project is too small or too big. We enjoy the entire process- from discovery to the final client tutorial on move-in day.
Number of office locations:
2
Number of full-time employees in the entire company :
16
Number of full-time employees at this location :
16
CEDIA member :
Yes
All new employees background checked?:
Yes
Office type :
Commercial Building
Primary business :
Residential low voltage
Percentage of overall business in residential projects :
90%
Corporate office based:
Gladwyne PA
Areas of focus outside main service radius:
Jersey Shore
Palm Beach
Delaware
Brands Carried :
Access Control » Holovision
Access Control » DoorBird
Access Control » Ring
Control » RTI
Control » URC
Control » Savant
Control » Josh.ai
Control » Nice
Electronics » Marantz
Electronics » Sony
Electronics » Datasat
Electronics » Kaleidescape
Electronics » Sonos
Electronics » Autonomic
Electronics » Storm Audio
Electronics » AudioControl
Electronics » Meridian
Flush Mount Speakers » James Loudspeakers
Flush Mount Speakers » Sonance
Flush Mount Speakers » Leon
High-End Architectural Finishes » Trufig
Lighting » Lutron
Lighting » Savant
Motorization » Future Automation
Motorized Shading » Lutron
Networking » Access Networks
Networking » Ruckus
Networking » Luxul
Networking » Ubiquiti
Projection Screens » Stewart Filmscreen
Projector brands » Sony
Projector brands » Barco
Seating » Fortress
Security Cameras » IC Realtime
Security Cameras » exacqVision
Security Cameras » Nice
Theater Audio Systems » Triad
Theater Audio Systems » Pro Audio Technology
Theater Audio Systems » Meridian
TV Brands » Seura
TV Brands » Sony
TV Brands » SunBrite
TV Brands » Samsung
TV Brands » LG
Video Walls - DVLED » None
Dedicated aftercare service staff :
Yes
Same day emergency service :
Yes
24-hour emergency onsite service :
No
24-hour phone support :
Yes
Offers remote system monitoring & support :
Yes
Typical number of days to address non-emergency service issues onsite:
3-4 days
Response times guaranteed:
Yes
Service contracts offered:
Yes
Dedicated support address:
This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.
Typical whole home system project size:
$150,000
Manufacturer endorsed? :
Yes
Industry Professional endorsed? :
Yes
Architect endorsed? :
Yes
General Contactor endorsed? :
Yes
Interior Designer endorsed? :
Yes
In-house:
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Alarm Systems
Lighting Design
Lighting Fixtures
Acoustic Treatments
Golf Simulators
3rd party:
Facilities:
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation? :
Yes
Offers enterprise-grade networks? :
Yes
In-house acoustic consulting & theater construction documentation :
Yes
3rd party acoustic consulting & theater construction documentation :
No
Aircraft :
No
Marine :
No
MDU :
No
Lutron » Diamond Provider
Sony » Diamond Dealer
Elan » Elite
ALA (American Lighting Association)
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
ASID Industry Partner
Azione
CEDIA
Low-voltage license:
Not Required
Worker's compensation insurance:
Yes
Liability Insurance:
Yes
Liability insurance:
$1,000,000
Bonded:
Not Required
Electronics warranty:
manufacturer
Installation warranty:
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems:
No