Symbio Lighting & Control

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
25 years
AV installer Symbio Lighting & Control services Harris County
Audio Video System integrator Symbio Lighting & Control services Harris County
Home automation installation by Symbio Lighting & Control Houston

Mission statement: 

Symbio Lighting + Control will provide our clients complex 21st century technologies in a simple, easy to use format. Ensure profitable growth through superior customer service, quality, and commitment. Provide employees a challenging and dynamic workplace by developing efficient, repeatable processes and opportunities to grow within the business.

Vision statement: 

To provide the Houston, TX metro area with simple, reliable, first class home technology solutions. Every employee brings important information and experience that contributes to that endeavor. Symbio will constantly strive to deliver world class customer service to each and every client we serve.

Company description: 

We believe that our clients’ happiness is profoundly important. Our goal is to assure that our clients love where they live, providing technology satisfaction from the curb in, where our clients live, work and play. Symbio Lighting + Control is the home technology provider for today’s sophisticated, luxury homeowner. Symbio’s clients enjoy state-of-the-art technology, including private theaters, automation systems, networking, security, surveillance and audio, video, and environmental solutions that integrate elegantly or disappear entirely within the home’s design. Our clients love Symbio due to our focus on ease of use, reliability, on-time delivery, and 24/7 service.

Number of office locations: 
2
Number of full-time employees in the entire company
11
Customer Service / Aftercare
Dedicated aftercare service staff
Yes
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$175,000
$50,000 min
$500,000 max
$125,000 typical
$25,000 min
$500,000 max
$80,000 typical
Home Size & Value Information
3,000sqft min
30,000sqft max
11,000sqft typical
$750,000 min
$20,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
3rd party: 
Telephone Systems
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Savant » Gold Dealer
Lutron » Gold Provider
Lutron » Platinum Provider
Lutron » Silver Provider
Certifications
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
Savant » Savant shade certified
Associations
AIA Allied Affiliate
Azione
CEDIA
ICAA (Institute of Classical Architecture & Art)
License & Insurance Information
Low-voltage license: 
Not Required
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics and installation workmanship warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
Yes