AV installation & smart home services Maricopa: Desert Sound and Security
Smart home installation by Desert Sound and Security for Paradise Valley

Desert Sound & Security

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
31 years
Home automation installation by Desert Sound and Security for Phoenix
Audio video system integrators Desert Sound and Security services Maricopa
AV installer Desert Sound and Security services Maricopa
Mission statement: 

To provide electronic systems that simply our clients lives. We accomplish this with proven products and the commitment of our entire team of creative and resourceful staff. We believe our people are out most asset and the customer satisfaction is the cornerstone/compensation of our success.

Vision statement: 

To be the trusted advisor to our clients, helping them enhance their lives through innovative technology solutions

Company description: 

Established in 1988, Desert Sound & Security has developed a respected reputation for innovative design and quality installations. We provide solutions that simplify the technology in our clients lives and make it just plain fun. We install tested and proven products. Our Desert Sound staff is our greatest resource that focuses on customer satisfaction. Our Success is accomplished with proven products and a committed team of people. Since this Team of people is our greatest resource that focuses on customer satisfaction and the success of the company, we ensure that all employees have a clean driving record, pass a security background check and submit drug test results prior to employment. DSS is a drug free environment which is based upon a strong work ethic, personal integrity and trust. Our goal is to promote from within when possible for individuals that exceed expectations and are motivated to learn.

Number of office locations: 
1
Number of full-time employees in the entire company
10
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
Yes
24-hour phone support
Yes
Offers remote system monitoring & support
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$225,000
$25,000 min
$1,000,000 max
$175,000 typical
$5,000 min
$100,000 max
$30,000 typical
Home Size & Value Information
0sqft min
30,000sqft max
10,000sqft typical
$300,000 min
$30,000,000 max
$8,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Audio Video Systems
Home Theater Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Telephone Systems
Access Control
Lighting Control Systems
Motorized Shading
Energy Management
Engineering / As-Built Drawings
Control System Programming
Alarm Systems
Audiophile Music Systems
Marine AV & Control Systems
Commercial AV & Control Systems
3rd party: 
Other
Facilities: 
Showroom
Office space
Warehouse
Rack building/testing area
Offers engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Control4 » Platinum Dealer
Savant » Platinum Dealer
Lutron » Platinum Provider
Awards: 
Electronic House
Automated Home Of the Year
2011
Electronic House
Home Theater of the Year
2011
Certifications
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Control4 » Certified Automation Programmer
Control4 » Certified Centralized Lighting
ISF (Imaging Science Foundation) » ISF Level I
Associations
ASID Industry Partner
Azione
CEDIA
License & Insurance Information
Low-voltage license: 
Yes
License #: 
217285
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$2,000,000
Bonded: 
Yes
Warranty
Electronics warranty: 
As supplied by manufacturer
Installation warranty: 
As long as current owner in home
3rd party extended warranty polices offered on electronic components or systems: 
No