AV installation & smart home services Travis: Epic AV Automation

HTA Certification Tier

HTA Certified - Estate

HTA Certified - Estate

HTA Certified Estate companies typically specialize in the following:

Luxury homes of 10,000 square feet and up, often with multiple structures
Homes with complex or large-scale technology needs
Homes with world-class interior design and architecture
Homes with domestic staff
Homeowners who have multiple residences
Customized smart home / home automation systems
High-performance and ultra-high performance home theater and home audio systems
Homeowners who expect a concierge-level customer service experience
Homeowners who understand that technology is integral to the operation of their home
Projects that take months or years to complete
High levels of design, engineering documentation, and project planning
Projects with technology budgets of $250,000+

Note: These are general guidelines. We encourage you to carefully review HTA Certified dealer profiles to get their exact range of project size, home size, and home value statistics to make sure they are a good fit for your needs.

Read more about HTA Certified - Estate

Company Statistics

Years in business:

5 years

Home automation installation by Epic Smart Home for Austin

Audio video system integrator Epic Smart Home services Travis

AV installer Epic Smart Home services Travis

Mission statement:

Vision statement:

Company description:

Our mission is to deliver an exceptional customer experience while providing the most innovative forms of modern technology to homeowners and businesses integrating a lifestyle of luxury, simplicity, convenience, security, energy management and peace of mind. Heading to our 14th year in business overall (location in Truckee, California) we have successfully completed numerous complicated, and high profile projects. Our focus is on our client experience and customer service throughout the entire process (before, during, after). We believe in transparency, honesty, and integrity above all else, the business will follow if you adhere to those principles. ELAN Elite Dealer, ELAN Dealer Counsel, COI Instructor, Best Use of Technology (CATT 2015), Mark of Excellence (TechHome 2016), CATT Member, CATT Executive Board Member, HBA Member, AIA Member.

Epic Smart Homes has a showroom located in Truckee, California, established in January 2005.

Number of office locations:

Yes

All new employees background checked?:

Yes

Commercial building

Residential low voltage

80%

Corporate office based:

Austin, TX

Focused cities / areas:

Westlake

Areas of focus outside main service radius:

Lake Tahoe, CA

San Francisco Bay Area, CA

Control » Crestron

Control » Elan

Control » Savant

Networking » Araknis

Flush Mount Speakers » Leon

Flush Mount Speakers » Origin Acoustics

Flush Mount Speakers » Sonance

Flush Mount Speakers » Speakercraft

Projector brands » Christie

Projector brands » Epson

Projector brands » JVC

Projector brands » Sony

Theater Audio Systems » JBL Synthesis

Theater Audio Systems » Meridian

Theater Audio Systems » Steinway Lyngdorf

Electronics » Kaleidescape

Electronics » Lexicon

Electronics » Meridian

Electronics » Sonos

Electronics » Sony

TV Brands » Seura

TV Brands » Sony

TV Brands » SunBrite

Projection Screens » Screen Innovations

Video Walls » None

Lighting » Lutron

Motorized Shading » Lutron

Access Control » Doorking

Access Control » Holovision

Security Cameras » Axis

Security Cameras » exacqVision

Security Cameras » IC Realtime

Security Cameras » Luma/Wirepath

Telephone Systems » Panasonic

Customer Service / Aftercare

Yes

Typical number of days to address non-emergency service issues onsite:

3-4 days

Response times guaranteed:

Yes

Service contracts offered:

Yes

Dedicated service phone number:

844.234.5143

Dedicated support address:

[email protected]

Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size:

$250,000

$25,000 min

$1,000,000 max

$100,000 typical

$15,000 min

$100,000 max

$65,000 typical

Home Size & Value Information

3,000sqft min

52,000sqft max

10,000sqft typical

$850,000 min

$100,000,000 max

$6,500,000 typical

Endorsements

Yes

In-house:

Audio Video Systems

Home Theater Systems

Smart home / Home Automation

Home Monitoring

IT Networks

Security Cameras

Telephone Systems

Access Control

Lighting Control Systems

Motorized Shading

Energy Management

Engineering / As-Built Drawings

Control System Programming

Alarm Systems

Audiophile Music Systems

Commercial AV & Control Systems

Facilities:

Showroom

Office space

Rack building/testing area

Yes

Lutron » Gold Provider

Elan » Gold Dealer

Awards:

Electronic House

Mark of Excellence

2016

CEDIA » COI (Certified Outreach Instructor)

Lutron » Homeworks Authorized Provider

Lutron » RadioRA2 Preferred System Provider

Savant » Core 1

AMX » Harman Certified Control Associate | Programming (HCCA-P)

CompTIA (Computer Technologies and Networking) » IT Fundamentals

CompTIA (Computer Technologies and Networking) » A+

Azione

CEDIA

Low-voltage license:

Not required

Worker’s compensation insurance:

Yes

Liability Insurance:

Yes

Liability insurance:

$1,000,000

Bonded:

Not required

Warranty

Electronics and installation workmanship warranty:

1 year

3rd party extended warranty polices offered on electronic components or systems:

Yes