Neuwave Systems, Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
21 years
AV installer Neuwave Systems, Inc. services Yancey County
Audio Video System integrator Neuwave Systems, Inc. services Yancey County
Home automation installation by Neuwave Systems, Inc. Durham

Mission statement: 

To enrich people's lives through technology by providing consistent, reliable solutions.

Company description: 

Neuwave Systems Inc has provided residential and commercial smart solutions for two decades to discerning homeowners and business owners in the Triangle. We are a full-service custom integration team who provides equipment and installation for your AV/Lighting/Networking, and Automation solutions. Our dedication to quality and customer service is paramount to everything we do. From audio-visual design to home theaters to automated lighting and shade systems, our knowledgeable staff and certified installers will assist you in creating the perfect system to bring your smart system to life.

Number of office locations: 
1
Number of full-time employees in the entire company : 
33
Customer Service / Aftercare
Dedicated aftercare service staff : 
Yes
Same day emergency service : 
Yes
24-hour emergency onsite service : 
No
24-hour phone support : 
Yes
Offers remote system monitoring & support : 
Yes
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$55,000
$15,000 min
$150,000 max
$30,000 typical
$9,000 min
$40,000 max
$20,000 typical
Home Size & Value Information
3,500sqft min
15,000sqft max
5,000sqft typical
$800,000 min
$7,500,000 max
$1,500,000 typical
Endorsements
Manufacturer endorsed? : 
Yes
Industry Professional endorsed? : 
Yes
Architect endorsed? : 
No
General Contactor endorsed? : 
Yes
Interior Designer endorsed? : 
No
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Access Control
Lighting Control Systems
Motorized Shading
Engineering / As-Built Drawings
Control System Programming
Energy Management
Audiophile Music Systems
Commercial AV & Control Systems
Alarm Systems
Lighting Design
Lighting Fixtures
ISF Calibration
Acoustic Treatments
Golf Simulators
Living in Place / Aging in Place Technology
3rd party: 
Lighting Design
Facilities: 
Showroom
Office space
Warehouse
Offers design, engineering & as-built documentation? : 
Yes
Offers enterprise-grade networks? : 
Yes
Recognition
Certifications
Control4 » Certified Automation Programmer
Control4 » Certified Tech II Programmer
Associations
CEDIA
ProSource
NAHB
License & Insurance Information
Low-voltage license: 
Yes
License #: 
SP.FA/LV.23498
Worker's compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$1,000,000
Bonded: 
Not Required
Warranty
Electronics and installation workmanship warranty: 
6 months
3rd party extended warranty polices offered on electronic components or systems: 
No
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